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  • Mail server not working. Help!!!

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

Ricosoft



    Hello, I suggest you check if the database you are using exists? Also need to delete it permanently from recycle bin
    I tested kktest.com and it is normal
    Ricosoft

    Please can you help me add

    I have done everything you said but still can't access url

      Hello, if it cannot be deployed, it is recommended that you manually modify the mysql configuration of the configuration file. Is it possible?

      Ricosoft

        Hello, you can try to modify the configuration file or download the official website program to deploy manually.

        Ricosoft

          I cannot add SSL to canasher.com.ng and some domains in mail server.

          Please can you find a lasting solutions to these mail issues?

          Please.
          I am just so frustrated

            Hello, what can't be found? I suggest you elaborate.
            If you cannot apply for SSL from the mail server, it is recommended that you use a third-party SSL website to apply.

            Ricosoft

            Ricosoft can we just please resolve this. This is getting to a court case. Please I beg you.
            The issues are getting too much. This is for weeks now.

            I just cannot access the mail accounts of
            mail.tjhartlycontractingservices.com
            webmail.tjhartlycontractingservices.com

            via url.

            I have done everything possible but no way
            Please help me. I have not experienced this before.
            This frustration is getting too much to beat.

            Please I beg you

              Hello, after taking a snapshot of the server, is it normal to restart mysql?
              Prompt when importing database:
              #1813 - Tablespace 'webmail_tjhartl.cache' exists.

              Ricosoft

                Hello, after taking a snapshot backup of the server, is it normal to restart mysql?
                If it is not normal to delete the webmail_tjhartl library and then create it, is it normal?

                Ricosoft