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  • Mail server not working. Help!!!


Can someone please help me here.
I have done everything I hink I could .
My customers are leaving my services.
Please.
Help help help help help help help!!!
I am begging

I think mail server is not saving SSL when added.

Please can someone help me!!!

This is what I get when adding SSL to a domain.

Please I am really frustrated as my clients are leaving my services.

Please someone should help!!

    Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
    It is recommended to fill in the following
    Post link:
    SSH IP address, account password and port:
    aapanel login link address and account password:
    Detailed problem description:

    No post link will not be able to know which user's information is, and the problem will not be processed

    Ricosoft

      Thank you for your kind support so far. You are the best.

      Please see error above when I tried adding a new email account via roundcube.
      My steps

      • added the domain name in mail server
      • added ssl
      • added mail.domain.com in roundcube one-click
        -added ssl to the created mail.domain.com

      But I get this error on trying to access.

      Please what could be this problem and solution please.

        Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
        It is recommended to fill in the following
        Post link:
        SSH IP address, account password and port:
        aapanel login link address and account password:
        Detailed problem description:

        No post link will not be able to know which user's information is, and the problem will not be processed

        Ricosoft



            Hello, I suggest you check if the database you are using exists? Also need to delete it permanently from recycle bin
            I tested kktest.com and it is normal
            Ricosoft

              Please can you help me add

              I have done everything you said but still can't access url

                Hello, if it cannot be deployed, it is recommended that you manually modify the mysql configuration of the configuration file. Is it possible?

                Ricosoft

                    Hello, you can try to modify the configuration file or download the official website program to deploy manually.

                    Ricosoft