Ricosoft Please provide your issue details for us to get through your issue's root cause.

Kindly see error above. This was after I re-installed the mail server

Ricosoft You can go to Home panel and click on the Fix button on the top right, to check if any differences.

Mail server is resolved after using the fix tab. But see error I get when trying to send an email. How do I resolve this

Please see error when trying to send email. Please help

Ricosoft You can try to repair dovecot, spamd, and postfix on your mail server settings to see if any mail configuration is set up.

Hello, is it possible to try reinstalling the mail server? Ricosoft

I have done all these, but same Please this is really affecting my business as all my customers can't access emails. Imam about losing contracts as a result of this. Please I need help urgently

Please what is going on??? I can now login to email accounts but can't send or receive emails. Please save my business. Please!!!!!

Can someone please help me here.. this is affecting my business seriously. Can't receive or send mails. I have been trying to update MySQL and it's been showing updating for hours now. Please can someone help fix this urgently?

Mail server not working. Help!!!

Ricosoft

aaPanel_Kern please I am tired of these issues.

Can you please help me do this.

Why I'm I facing all these issues??

aaPanel_Kern

Hello, you can try to modify the configuration file or download the official website program to deploy manually.

Ricosoft

aaPanel_Kern please can you please deploy this for me.

The customer is suing me already. This is weeks now.

Please

aaPanel_Kern

Just change BT_DB_USERNAME and BT_DB_PASSWDRD to the database user and password.

Ricosoft

aaPanel_Kern I can't find that

Ricosoft

Ricosoft can we just please resolve this. This is getting to a court case. Please I beg you.
The issues are getting too much. This is for weeks now.

Ricosoft

I cannot add SSL to canasher.com.ng and some domains in mail server.

Please can you find a lasting solutions to these mail issues?

Please.
I am just so frustrated

aaPanel_Kern

Hello, what can't be found? I suggest you elaborate.
If you cannot apply for SSL from the mail server, it is recommended that you use a third-party SSL website to apply.

Ricosoft

I just cannot access the mail accounts of
mail.tjhartlycontractingservices.com
webmail.tjhartlycontractingservices.com

via url.

I have done everything possible but no way
Please help me. I have not experienced this before.
This frustration is getting too much to beat.

Please I beg you

aaPanel_Kern

Hello, after taking a snapshot of the server, is it normal to restart mysql?
Prompt when importing database:
#1813 - Tablespace 'webmail_tjhartl.cache' exists.

Ricosoft

aaPanel_Kern I don't understand this please. Message not clear

Ricosoft

aaPanel_Kern I don't understand you please.
Are you asking me to take a snapshot of my server and restart MySQL?

Please what exactly are you saying.?
I need to resolve this NOW.

It is already causing me a lot

aaPanel_Kern

Hello, after taking a snapshot backup of the server, is it normal to restart mysql?
If it is not normal to delete the webmail_tjhartl library and then create it, is it normal?

Ricosoft

aaPanel_Kern please I do not understand this

Ricosoft

Are you please asking me to do something? If there is something I have done wrongly please help me let's correct.

All my customers can't even access their mail url again.

Please I beg you in the name of God.
Let's resolve this once and for all.

You can login to my aapanel account and check it out yourself.

Please this has become a big issues with my customers

aaPanel_Kern

It is recommended that you carefully review the content of your reply. Or deploy RoundCube manually and do not use webmail_tjhartl's mysql database

Ricosoft

aaPanel_Kern how do I deploy roundcube manually please on this domain?

aaPanel_Kern

Go to the official website to download the program and deploy it manually, and unzip the file into the website directory.
WebMail using mail server
Use one-click deployment

Ricosoft

aaPanel_Kern please can you elaborate on this please

Ricosoft

This is what I am getting.
Please I need to fix this please

aaPanel_Kern

It is recommended that you check whether the database you are using has tables? You can check it in the Tools of the database interface or log in to phpmyadmin to check it.
What is the database name you are using?

Ricosoft

aaPanel_Kern mail.tjhartlyco

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