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  • Can't add domain on mail server

aaP_vini
not lost. At the same time, the A record in the mx record does not use the proxy state. At the same time, it must point to the ip of the server, preferably the ip of ipv4
Ping is just a test, if you can connect normally, you don't need to manage

    aaPanel_Kern

    I'm worried because the email server was working normally. However, when I went to install a new domain on it, it broke.

      aaP_vini
      It means that there is a problem with the resolution of the newly added domain name. Check whether the relevant record points to the ip of the server. The proxy cannot be used.

        aaPanel_Kern

        I reinstalled all records and also reinstalled the mail server, but the problem persists. Any other ideas?

        aaP_vini
        Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
        It is recommended to fill in the following
        Post link:
        SSH IP address, account password and port:
        aapanel login link address and account password:

        No post link will not be able to know which user's information is

          aaPanel_Kern

          please do we have any solution? something i can do? I can not give access to the server. I can harm myself.. 🙁

          How do I uninstall it completely without leaving any traces on the email server? So I can reinstall in a pure way.

            aaP_vini
            After uninstalling the mail server, move the /www/vmail directory: mv /www/vmail /www/vmail_bak

              aaPanel_Kern It works, my dear. Thank you very much! Problem finally solved with complete uninstall. 😀

              19 days later
              a month later