Hello, The subdomain brandnew is DOWN, causing lots of panels to error when logging in requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known')) TEMPORARY FIX: Append the following lines to your /etc/hosts file 104.21.79.196 brandnew.aapanel.com 172.67.171.7 brandnew.aapanel.com Peace!

Proof: Server WITHOUT temp fix applied : Server WITH temp fix APPLIED :

P.S.: These IPs were taken from the SUBDOMAIN HISTORY on SecurityTrails , so they're safe to use.

Another P.S.: restart panel and SHIFT F5 to clear cache after fix applied!

Fix video: https://streamable.com/xq6bbq

Is that fix working for everybody? I can't get it to work damn it haha

It didn't work for me. I updated the hosts, cleared the cache, refreshed the page, restarted the server, restarted the dashboard, and nothing :/

what if i dont have /etc/hosts in my VPS ? should i create 1 ? My VPS is Ubuntu 20

aaP_abdillah_pandu0 yes, you should create

i get this new message when login

[FIX] brandnew subdomain is DOWN

aaP_jawal222

thanks my friend but the problem still exists

aaP_revendarevendas

An error occurred while the panel was running！
requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

aaP_revendarevendas

aaP_titanyusfi123 corrigiu ou nao

lonardonetto

Pra mim começou ontem apenas em novas instalações...Já tentei de tudo!

lonardonetto

lonardonetto For me it only started yesterday in new installations...I've tried everything!

carlita

Lucifer exactly my case.
I have 4 VPS, 3 on Hostinger 1 in Contabo. The only one with problems in and old not KVM on Hostinger. Just adding info.

Lucifer

carlita we need someone from aapanel guide us about this issue bcs many ppl starting to complain

Lucifer

jxng
here is the video in 2 browsers
https://streamable.com/sl4kzg

aaP_revendarevendas

Lucifer any solution for this?

irooit

Lucifer I got the same problem, and couldn't solve it till now

lonardonetto

Lucifer For me it only started yesterday in new installations...I've tried everything!

lutfifuadi

sub domain brandnew.aapanel.com is down now
https://prnt.sc/NIFEf_zw7zJQ

lonardonetto

lutfifuadi ha

aaP_masudscloud

Just have restarted the panel and got this error, seems like their a record is missing. that URL is unavailable worldwide. so, I'm using previous ip addressed and it has fixed it. I will back it to normal when their a record is online again.

aaP_revendarevendas

Reinstalled the server with Debian 11:

-> Installed AAPanel.
-> Changed the host file

Still getting error: json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
REQUEST_DATE: 2024-01-07 11:02:46

Even tried to clean browser cache/history and incognito mode but nothing works even multiple times shift/f5

edward_nguyen

jxng it doesn't work for me.

Depimios

edward_nguyen what is not working? 😉?

edward_nguyen

Depimios

I updated vhosts as shown in the picture, but it is not fixed 🙂

jxng

UPDATE: THE FIX (ATM) DOES NOT WORK FOR FRESH INSTALLATIONS!

I'M DOING A COUPLE TESTS AND WILL KEEP YOU GUYS INFORMED

FOR EXISTING INSTALLATION, BASIC PROCEDURE AFTER MODIFYING /etc/hosts IS:

SHIFT F5 a couple times
Restart panel and server
Fix panel (option on home)
Incognito mode

@Lucifer @edward_nguyen @carlita @aaP_titanyusfi123 @aaP_abdillah_pandu0

edward_nguyen

jxng Thank you a lot for this.

I think they will continue to fail again. And we will do so as a temporary solution.
Btw, I just created another VM instance and then installed Aapanel but other strange issues appeared. 😃

jxng

edward_nguyen yes, this issue is popping up on new installations. i'm looking for a temp fix for it too

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