• Support
  • [FIX] brandnew subdomain is DOWN

carlita not for me and showing this error
with many browsers and same steps what jxng talk about it

    we should just wait for fix main source link (internal source link in some files on our panel) to fix
    each time you could ping brandnew.aapanel.com in your server then everything's goanna be fine

    Lucifer i have a digital ocean account, i'll create a server and try a fresh installation and the fix, and send a video

      An error occurred while the panel was running!
      requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

      Lucifer exactly my case.
      I have 4 VPS, 3 on Hostinger 1 in Contabo. The only one with problems in and old not KVM on Hostinger. Just adding info.

        carlita we need someone from aapanel guide us about this issue bcs many ppl starting to complain

          Lucifer For me it only started yesterday in new installations...I've tried everything!

          sub domain brandnew.aapanel.com is down now
          https://prnt.sc/NIFEf_zw7zJQ

            Just have restarted the panel and got this error, seems like their a record is missing. that URL is unavailable worldwide. so, I'm using previous ip addressed and it has fixed it. I will back it to normal when their a record is online again.

            Lucifer I got the same problem, and couldn't solve it till now

            Reinstalled the server with Debian 11:

            -> Installed AAPanel.
            -> Changed the host file

            Still getting error: json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
            REQUEST_DATE: 2024-01-07 11:02:46

            Even tried to clean browser cache/history and incognito mode but nothing works even multiple times shift/f5