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  • [FIX] brandnew subdomain is DOWN

carlita we need someone from aapanel guide us about this issue bcs many ppl starting to complain

    Lucifer For me it only started yesterday in new installations...I've tried everything!

    sub domain brandnew.aapanel.com is down now
    https://prnt.sc/NIFEf_zw7zJQ

      Just have restarted the panel and got this error, seems like their a record is missing. that URL is unavailable worldwide. so, I'm using previous ip addressed and it has fixed it. I will back it to normal when their a record is online again.

      Lucifer I got the same problem, and couldn't solve it till now

      Reinstalled the server with Debian 11:

      -> Installed AAPanel.
      -> Changed the host file

      Still getting error: json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
      REQUEST_DATE: 2024-01-07 11:02:46

      Even tried to clean browser cache/history and incognito mode but nothing works even multiple times shift/f5

      jxng Thank you a lot for this.

      I think they will continue to fail again. And we will do so as a temporary solution.
      Btw, I just created another VM instance and then installed Aapanel but other strange issues appeared. 😃

      • jxng replied to this.

        edward_nguyen yes, this issue is popping up on new installations. i'm looking for a temp fix for it too

          http://ip/ajax?action=get_pay_type INTERNAL SERVER ERROR in network

          Instalei o AAPanel sob o Ubuntu 22.04, com muito trabalho, pois o auto-instalador não funcionou de forma alguma.
          I installed AAPanel under Ubuntu 22.04, with a lot of work, as the auto-installer didn't work at all.

          Fiz download do arquivo sh e, a partir de um tutorial, rodei a instalação. Abriu, porém, não passa da tela de conclusão, pois mostra o erro:
          I downloaded the sh file and, using a tutorial, ran the installation. Once opened, however, it does not go beyond the completion screen, as it shows the error:

          requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))

          Segui algumas instruções do fórum, coloquei os DNS no arquivo, porém, descobri que o subdomínio brandnew.aapanel.com é o grande vilão, pois ele não existe, basta verificar neste link: https://dnschecker.org/#A/brandnew.aapanel.com.
          I followed some instructions from the forum, put the DNS in the file, however, I discovered that the brandnew.aapanel.com subdomain is the big villain, as it doesn't exist, just check this link: https://dnschecker.org/#A/brandnew .aapanel.com.

          Como finalizo a instalação? Existe outro endereço, outro caminho, outras instruções?
          How do I complete the installation? Is there another address, another path, other instructions?

          Nenhuma das oferecidas até então, fizeram minha instalação concluir o processo.
          None of those offered so far made my installation complete the process.

          Gratidão pela ajuda!
          Thanks for the help!

          We just wait for development team to fix network and domain issue and may patch some things on a new version

          jxng add me on discord

          Faxity.

          Im happy to help m8