Not receiving mail - but can send it from server

tuna

Hello everyone,
I went through few topics but didn't successfully catch an answer. The thing is, I can send emails from both test page in backend and roundcube mail ui but can't receive any mail to server. I've tried to send from gmail but there is no mail delivery. If there is need for logs I will post it, tell me which one you will need. Also all mail ports are open so it's not port issue.
MX Record, A Record, SPF Record, DKIM & DMARC is all checked green OK and SSL is setup.

Thanks in advance for assistance

aaPanel_Jose

tuna
Did the sender receive the return message?

Is anti-spam enabled on your mail server?
If it is turned on, please try to turn it off before sending

Please try to telnet your server port on another server
telnet yourIP 25

aaP_richardreoc

tuna I am able to send but not receive emails, I can send but not receive.

tuna

this was fixed.

deewinc

tuna this was fixed.

How did you fix it? Facing the same problem.

aaP_pardeepvats60

I get the same problem
I not enable the Anti-spam option
Port 25 is open. Kindly tell me how I fix it

TrK

The crucial part every "beginner" misses is not setting up the MX records properly in their DNS zone, head over to your DNS provider and check if the mx records are setup correctly and there isn't any other mx record handling your mails for your domain.

slimx

I'm actually using aapanel dns manager as the dns provider. It's definitely all there :/ in-fact it sets it up itself.
So right now it's
MX domain.com > mail.domain.com
Just to be safe, I even added:
MX mail.domain.com > mail.domain.com
MX record A record SPF record DKIM record DMARC record are all GREEN TICKED ✅
I can send, but cannot receive. I'm going nuts 🙁 trying to find it.

SSL is active. on both mail.domain.com and domain.com

xemles

Exactly the same as slimx, using the AAPanel DNS Manager on CentOS 7, everything is ticked, yet I can only send e-mails. (It's also kinda stupid that there is a DNS Manager but that the others don't add the DNS themselves)

idflorin

xemles wyd should I use aapanel's DNS to load my VPS with pointless tasks if I don't need ns1.mydomain.com ? It's a child's pride

VenoxXx

Was anyone able to solve this? having the same problem

aaP_kotakomputer.ceo

To make sure your email setting is good then test it using: https://mxtoolbox.com/diagnostic.aspx
You then must fix any error occurred. Usually user forgot to set rDNS, wrong MX address or wrong SPF Record.

aaP_antonio_etec_inf5

I was with same issue and solve by myself 😄
I change the postfix port to 587 because here in Brazil the 25 port is blocked (to block spammers)
nano /etc/postfix/master.cf
I edited:

##smtp      inet  n	  -	  n	  -	  -	  smtpd
587	  inet  n	-	n	-	-	smtpd

So I could to send emails but not to receive.
The trick is Firewall > Port forwarding > redirect port 25 to 587

aaP_richardreoc

aaP_antonio_etec_inf5

Hello I just have this problem if I can send mails but I can not receive them I have to do what you say?

?????

aaP_antonio_etec_inf5

aaP_richardreoc
The target ip is wrong.. Put your aapanel ip

aaP_antonio_etec_inf5

aaP_richardreoc
Sorry I replied wrong. Put the ip 0.0.0.0. I think it's a better pratice than aapanel ip

manthanesc

I was facing same issue but for Gmail I can send mail but can't receive from mail from Gmail. This happen may be because of SSL not configured on your mail server. After setting up SSL on domain and on mail server not mail coming in mail server from Gmail. May be that will help you or other out.

Joemires

manthanesc Please how did yours come with automatic ssl for the email?

aapanel_power

Joemires Hello, you can see his screenshot, the yellow place, there will be deployment of SSL related functions

aaP_antonio_etec_inf5

Joemires
just click on yellow.
the auto generate certificate like:
*.site.com
site.com
Copy and paste it from email to the websites instead auto generate again.

aaP_morimartin

Hello guys! I have the same issue and I solved it by opening the right ports on the hosting side, not just on the aapanel.
Rigth ports are 110, 995, 143, 993, 25, 465, 587

With this and all the green marks and the SSL in place, everything works great!
Regards

aaP_biswajit_technopoint

aaP_morimartin

Still i am unable to send email and recive, can you please help me out ?