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  • Not receiving mail - but can send it from server

Hello guys! I have the same issue and I solved it by opening the right ports on the hosting side, not just on the aapanel.
Rigth ports are 110, 995, 143, 993, 25, 465, 587

With this and all the green marks and the SSL in place, everything works great!
Regards

    2 months later

    All my ports are open
    but i only receive the email i cannot send it even though it says sent successfully

    17 days later

    same to me, i can send email, but can't receive mail from outside. all status like mx record, A record, SPF, DKIM, and DMARC already green tick, ports are open, SSL already active too.

      aaP_wakpedwakyeng
      Hello, may I ask whether your security group has opened relevant ports, and whether the service provider has opened relevant ports.

        8 days later

        I don't think, aapanal support team don't have any solution for incoming mails.

        2 months later

        Hi

        What I did is to create a mail.mydomain.com , SSL it with letsencrypt. After which I simply copied and pasted the certificate into mail server->add ssl->other certificated.

        That seemed to have done the trick.

        2 months later

        hi
        login to server with ssh
        disable ufw
        #ufw disable
        worked

        6 months later

        I have same Problem all dns records is fine But I can not receive mails yet, also I tried to turn off ufw but not works!
        Anyone, Anyway?

          a year later

          I have the same problem, but haven't been able to resolve it yet. I have tried the above methods but they don't work. Hope the helping

          a year later

          Me too, i have done everything , from deploying the ssl to configuring the dns records, i even use the Mx record to check, everything looks good but yet still cant receive the emails but can send from the server, even use the smtp configurations yet cant receive email

            Hello, please check whether the records of the domain name MX are parsed? Is it pointing to the server's IP? Does the sender have a refund?

            aaP_kcodesgh