• Support

  • Mail server not working. Help!!!

I just cannot access the mail accounts of
mail.tjhartlycontractingservices.com
webmail.tjhartlycontractingservices.com

via url.

I have done everything possible but no way
Please help me. I have not experienced this before.
This frustration is getting too much to beat.

Please I beg you

    Hello, after taking a snapshot of the server, is it normal to restart mysql?
    Prompt when importing database:
    #1813 - Tablespace 'webmail_tjhartl.cache' exists.

    Ricosoft

        Hello, after taking a snapshot backup of the server, is it normal to restart mysql?
        If it is not normal to delete the webmail_tjhartl library and then create it, is it normal?

        Ricosoft

            Are you please asking me to do something? If there is something I have done wrongly please help me let's correct.

            All my customers can't even access their mail url again.

            Please I beg you in the name of God.
            Let's resolve this once and for all.

            You can login to my aapanel account and check it out yourself.

            Please this has become a big issues with my customers

            It is recommended that you carefully review the content of your reply. Or deploy RoundCube manually and do not use webmail_tjhartl's mysql database

              1. Go to the official website to download the program and deploy it manually, and unzip the file into the website directory.
              2. WebMail using mail server
              3. Use one-click deployment

              Ricosoft

                  It is recommended that you check whether the database you are using has tables? You can check it in the Tools of the database interface or log in to phpmyadmin to check it.
                  What is the database name you are using?

                  Ricosoft

                      Please can we just fix this? Please.
                      Options I have tried are not working. Please

                      It is recommended that you check whether this database has the same problem. You can check it from the mysql log.

                      Ricosoft

                          aaPanel_Kern that

                          aaPanel_Kern mail.tjhartlyco is the database I am using. It's not working.
                          Can't see tables using "tools" tab even.

                          Please is there anyway you can login to my aapanel and fix this.

                          This customer is totally on my neck please.
                          I am begging you

                                Hello, I have told you how to deal with it above


                                This already shows that there is a problem with mysql, and the server needs to make a snapshot backup before proceeding.
                                If mysql is corrupted and there is no backup, the problem will be even greater

                                Ricosoft

                                  aaPanel_Kern I don't understand you please.
                                  Are you asking me to take a snapshot of my server and restart MySQL?

                                  Please what exactly are you saying.?
                                  I need to resolve this NOW.

                                  It is already causing me a lot