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  • [FIX] brandnew subdomain is DOWN

Lucifer try restarting the server, not only the panel, and see if it works. also try incognito mode

    jxng
    new browser with fresh setup
    problem is i have same panel in other account in digital ocean and working good
    but this issue in new account for some client also hosted in digital ocean
    so if we said digital ocean block some ips in firewall that not happend
    so i guess this happend in new setup only

    • jxng replied to this.

      carlita not for me and showing this error
      with many browsers and same steps what jxng talk about it

        we should just wait for fix main source link (internal source link in some files on our panel) to fix
        each time you could ping brandnew.aapanel.com in your server then everything's goanna be fine

        Lucifer i have a digital ocean account, i'll create a server and try a fresh installation and the fix, and send a video

          An error occurred while the panel was running!
          requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

          Lucifer exactly my case.
          I have 4 VPS, 3 on Hostinger 1 in Contabo. The only one with problems in and old not KVM on Hostinger. Just adding info.

            carlita we need someone from aapanel guide us about this issue bcs many ppl starting to complain

              Lucifer For me it only started yesterday in new installations...I've tried everything!

              sub domain brandnew.aapanel.com is down now
              https://prnt.sc/NIFEf_zw7zJQ

                Just have restarted the panel and got this error, seems like their a record is missing. that URL is unavailable worldwide. so, I'm using previous ip addressed and it has fixed it. I will back it to normal when their a record is online again.