Look like you SSL running well now. Does your web and mail service using different server?
You may WA me if need help, I'm at Jakarta, Kota Komputer 082111978168 
Can't send email
aaP_kotakomputer.ceo i mean... so i just copy and paste the ssl from web to the mailserver?
login roundcube is on mail subdomain
and the ssl i just paste it from parent domain?
because the issue is the ssl doesn't even added after loading
- Edited
Now i get
" The IP address sending this message does not have a 550-5.7.25 PTR record setup" error
the way i can fix the error on original post is port "25" filtered (the vps company) said it's open... but it's filtered when i tested with nmap it's said "filtered" so the vps company fix it and now it's solved....
but now... the new problem is, any email that i sent... never arrive... for gmail user
it says
bounced (host gmail-smtp-in.l.google.com[142.251.12.27] said: 550-5.7.25 [103.187.146.233] The IP address sending this message does not have a 550-5.7.25 PTR record setup, or the corresponding forward DNS entry does not 550-5.7.25 point to the sending IP. As a policy, Gmail does not accept messages 550-5.7.25 from IPs with missing PTR records. Please visit 550-5.7.25 https://support.google.com/mail/answer/81126#ip-practices for more 550 5.7.25 information. p18-20020a63f452000000b0042b29871d8asi9632636pgk.247 - gsmtp (in reply to end of DATA command))
any solution for this?
Dhanamerdeka
Hello, find a server provider or network provider to make a PTR record for your ip.
What is your system like? debian11 has not yet adapted to the mail server
aaPanel_Kern i use centos
so this need to be solved by the vps provider?
- Best Answerset by Dhanamerdeka
Dhanamerdeka
Required for PTR records.
Solution for all this is....
- Check port 25 (on my case, the port is opened but by vps operator it's open as "filtered") so we need to fully open it....
- add PTR records....
it will goes like this.. PTR
Name domain.com (with A to the ip example 1.2.3.4)
Content 4.3.2.1.in-addr.arpa
TTL Auto
i hope someone that had similar problem should fixed with my solution
2 years later
I`m using Contabo hosting.
The support team asked me to add the PTR record from my control panel.
I have two fields In the Reverse DNS management
IP ADDRESS ( my server IP address )
PTR RECORD: mydomain.com ( my real domain )
But, sometimes I get PTR error from Gmail.
I must say, my DNS management is with Cloudflare.
Do I need to add PTR to my Cloudflare DNS records?
Hello, PTR records generally need to be set up by the server provider or network provider.
aaPanel_Kern
I`m using a VPS and they told me to use my VPS control panel to add a Reverse DNS record ( PTR ).
Yes, some vps can be set up in their management background
aaPanel_Kern
What do I need to fill out in the PTR record field?
mydomain.com?
Domain name and IP
aaPanel_Kern
That is what I did.
However, sometimes I receive a PTR error:
It is recommended to consult the VPS provider and check whether the configuration is effective and correct.