aaPanel FAQ and Solution

aaPanel_Kern

ImportError urlib3 v2.0 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with'OpenSSL 10.2kefips 26 lan 2017.

Use the ssh tool to log in to the server and execute the command

btpip install -I requests==2.27
bt reload

AttributeError: module 'lib' has no attribute 'OpenSSL_add_all_algorithms'

Use the ssh tool to execute the command and try again

mv /www/server/panel/pyenv/lib/python3.7/site-packages/OpenSSL /tmp/OpenSSL_bak
btpip install pyOpenSSL -I
bt reload

Terminal displays this error

Try reinstalling paramiko using ssh tool solve it
btpip install paramiko -I && bt 1

Missing dependency on python library, how to solve it

Such as 1: ModuleNotFoundError: No module named 'requests'

btpip install -I requests==2.27
bt reload

Such as 2: ModuleNotFoundError: No module named 'psutil'

btpip install -I psutil
bt reload

The panel service is not running, the server executes the following command

Check if the panel is running:
/etc/init.d/bt status
The display is as follows:
Bt-Panel not running
Bt-Task not running

Start the panel service:
/etc/init.d/bt start
Restart the panel service:
/etc/init.d/bt restart

The system firewall port is not released: Note that the firewall (security group) of the server provider may also need to be released. The default port of the panel is: 7800

Check the port used by the panel, if it is not 7800, please replace it with the one you set
cat /www/server/panel/data/port.pl

ufw allow 7800/tcp firewall-cmd --permanent --zone=public --add-port=7800/tcp >/dev/null 2>&1 iptables -I INPUT -p tcp -m state --state NEW -m tcp --dport 7800 -j ACCEPT

After the authorized ip is set, the panel cannot be accessed

Solution:
Use the authorized IP to access the panel, or the server executes the following command to close the authorized IP
bt 13

Can't access panel after binding domain

Solution:
Use the bound domain to access, or the server executes the following command to cancel the domain name binding
bt 12

Incorrect account or password

Solution:
Use the correct account and password to log in. If you forget to execute the following command on the server to view the default panel account
bt 14

Use the return login account of the bt 14 command to log in. Note that the panel password in the above screenshot is the initial password. If it has been modified, log in with the modified password.
If the panel password is forgotten, execute the following command to modify, and then use the new password to log in to the panel
bt 5

Browser access panel prompt: ERR_CONNECTION_RESET

Solution:
The panel has SSL enabled. The problem caused by using http:// to access the panel can be changed to https:// to access the panel.
The panel does not have SSL turned on. The problem caused by using https:// to access the panel can be changed to http:// to access the panel.

The access panel security entry error is shown in the figure:

Solution:
Use the correct security entry to access, if you don't remember, you can use the following command to view
bt 14

The access panel prompts for a timeout, and there is no response when executing the bt command

Cause of the problem: The bt file is empty due to other factors such as insufficient disk or writing problems
Solution:
Delete the bt file, copy it again and authorize 755 permissions, and execute it again
rm -f /etc/init.d/bt cp /www/server/panel/init.sh /etc/init.d/bt chmod 755 /etc/init.d/bt && /etc/init.d/bt restart

The browser prompts that it cannot be accessed, and the server executes the bt 22 command to view the panel log and displays the "Too many open files" error

Cause of the problem: Insufficient number of server system handles causes the panel to fail to start normally
Solution:
Temporarily add a handle count setting, and reload the panel.
ulimit -n 100001 bt reload

There is no response when the panel clicks on login, and a 500 error is prompted. Re-overwrite installation prompts insufficient disk error

Cause of the problem: Insufficient disk or insufficient inode space
Solution:
Execute the command to check that the directory occupies 100% of the hard disk space, and clean it up after taking the snapshot
df -h

View Inodes Information
df -i

How to repair the aaPanel
https://www.aapanel.com/forum/d/1016-how-to-repair-the-aapanel

How to use Tamper-proof for Enterprise
https://www.aapanel.com/forum/d/17491-how-to-use-tamper-proof-for-enterprise

How to add Telegram to panel notifications
https://www.aapanel.com/forum/d/5115-how-to-add-telegram-to-panel-notifications

How to deploy SSl certificate for website in aaPanel
https://www.aapanel.com/forum/d/1413-how-to-deploy-ssl-certificate-for-website-in-aapanel

aaPanel enable Panel SSL use Self-signed certificate browser add secure
https://www.aapanel.com/forum/d/15210-aapanel-enable-panel-ssl-use-self-signed-certificate-browser-add-secure

How to use Amazon S3 storage to back up your data
https://www.aapanel.com/forum/d/1403-how-to-use-amazon-s3-storage-to-back-up-your-data

How to add PHP custom compilation parameters
https://www.aapanel.com/forum/d/1325-how-to-add-php-custom-compilation-parameters

How to compile and install third-party modules in aaPanel nginx
https://www.aapanel.com/forum/d/1015-how-to-compile-and-install-third-party-modules-in-aapanel-nginx

How to add custom modules for Nginx ( brotli )
https://www.aapanel.com/forum/d/2707-how-to-add-custom-modules-for-nginx-brotli

How to release the aaPanel port
https://www.aapanel.com/forum/d/599-how-to-release-the-aapanel-port

How to use Roundcube(WebMail) in aaPanel
https://www.aapanel.com/forum/d/657-how-to-use-roundcube-webmail-in-aapanel

How to deploy FLARUM in aaPanel
https://www.aapanel.com/forum/d/431-how-to-deploy-flarum-in-aapanel

How to use Google Authenticator in the aaPanel
https://www.aapanel.com/forum/d/357-how-to-use-google-authenticator-in-the-aapanel

Python Manager Deploy Djangoblog
https://www.aapanel.com/forum/d/13338-python-manager-deploy-djangoblog

How to use One-click migration
https://www.aapanel.com/forum/d/85-one-click-migration-beta-1-2-released-on-17-june-2019

Summary of PHP installation failure problems
https://www.aapanel.com/forum/d/13134-summary-of-php-installation-failure-problems

How to enable HTTP3 in OLS
https://www.aapanel.com/forum/d/2142-how-to-enable-http3-in-ols

The "too many open files" solution in the log
https://www.aapanel.com/forum/d/13215-the-too-many-open-files-solution-in-the-log

aaP_ahdancips

hello sir , i have problem my server cannot acces with port 8888 ( alibaba cloud ) and i have set security group on my server on alibabab but stiil not accessed ...

so i ask ... how to can back to port 7888 with cmd ..?

thanks waiting for soulusiton

aaPanel_Kern

Hello, aapanel uses port 7800 by default. It is recommended that you use the command to check what port you are using: bt 14

aaP_ahdancips

aaP_arshd

I am Change my panel password, but now cant login my panel, please help

aaPanel_Kern

Hello, what information does it prompt for unable to log in? Press F12 in the browser to go to the network interface, and then visit to check for any errors?

aaP_arshd

Fish

The panel is no longer accessible since the new update. The Werberver runs under Ubuntu. The services from the panel are running.
The panel is also not accessible under the standard port:7800.
My website is now down because I can not log in.

aaPanel_Kern

Fish

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:

No post link will not be able to know which user's information is, and the problem will not be processed

trunggtran

I got an error that my account has more than 5 failed orders within 1 hour, please wait 1 hour and try again! someone help me please

aaPanel_Kern

trunggtran
Hello, this is a limitation of the SSL provider. If you are in urgent need, you can use other websites to apply for SSL.

aaP_hareeshnarayan1982

trunggtran SSl have rate limits. You cannot issue on same domain continuously.

bams

ImportError: urllib3 v2.0 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with 'OpenSSL 1.0.2k-fips 26 Jan 2017

I got exactly the same error with this.

but when I run btpip install -I requests==2.27
its respond with: command not found

aaPanel_Kern

bams
try:
/www/server/panel/pyenv/bin/pip3 install -I requests==2.27

adel

baik,terimakasih banyak

aaP_soft_developer2k

its possible in aaPanel

You just need to change the server. ip and the username by your own information, and that's it.

hi, i am software developer , i want a url for testing website like my_ip/~username/index.php in my aaPanel

its possible in WHM cPanel , but how i access my website without domain

you can check live example on my cPanel Server

Live Example : my_ip/~fastwsapi/

but i can access this type url after installing aaPanel

aaP_soft_developer2k

how I access my website if domain expired ,
in WHM cPanel with LiteSpeed
http://IP_Address/_webusername/index.php
its possible in aaPanel with Openlitespeed 1.7.17

fastxyz

afert update showing thid error

Starting Bt-Tasks... failed

Traceback (most recent call last):
File "/www/server/panel/BT-Task", line 13, in <module>
import task
File "/www/server/panel/task.py", line 28, in <module>
import process_task
File "class/process_task.py", line 25, in <module>
from cachelib import SimpleCache
File "class/cachelib/init.py", line 5, in <module>
from cachelib.session_simpile import SimpleCacheSession
File "<frozen importlib._bootstrap>", line 983, in find_and_load
File "<frozen importlib.bootstrap>", line 967, in find_and_load_unlocked
File "<frozen importlib.bootstrap>", line 677, in load_unlocked
File "<frozen importlib.bootstrap_external>", line 724, in exec_module
File "<frozen importlib.bootstrap_external>", line 857, in get_code
File "<frozen importlib.bootstrap_external>", line 525, in _compile_bytecode

ValueError: bad marshal data (invalid reference)

Error: BT-Task service startup failed.
root@:~#

aaP_techroyleo

Hello Administrator, I just upgraded to the latest version< 6.8.34 > of aapanel system and encountered an error when logging into the backend. Here is the error message.

My system is <Debian GNU/Linux 11 x86_64(Py3.7.9)>. Could you please advise on how to resolve this issue? Thank you!

aaPanel_Kern

aaP_techroyleo
Hello, is it normal to use the ssh tool to execute the command and try again?
mv /www/server/panel/pyenv/lib/python3.7/site-packages/OpenSSL /tmp/OpenSSL_bak btpip install pyOpenSSL -I bt reload

aaP_techroyleo

aaPanel_Kern thank you!