This is what I get after I added domain to mailserver mail.xxxxx.com

aleki23 Hello ,Can you paste the error message here?

Sorry, something went wrong： Traceback (most recent call last): File "class/flask_sockets.py", line 30, in call handler, values = adapter.match() File "/www/server/panel/pyenv/lib/python3.7/site-packages/werkzeug/routing.py", line 1945, in match raise NotFound() werkzeug.exceptions.NotFound: 404 Not Found: The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again. During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in new_conn (self. dns_host, self.port), self.timeout, **extra_kw File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 73, in create_connection for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM): File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/ socketcommon.py", line 247, in getaddrinfo addrlist = get_hub().resolver.getaddrinfo(host, port, family, type, proto, flags) File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/resolver/thread.py", line 63, in getaddrinfo return self.pool.apply( socket.getaddrinfo, args, kwargs) File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/pool.py", line 161, in apply return self.spawn(func, args, **kwds).get() File "src/gevent/event.py", line 306, in gevent. gevent_cevent.AsyncResult.get File "src/gevent/event.py", line 336, in gevent. gevent_cevent.AsyncResult.get File "src/gevent/event.py", line 324, in gevent. gevent_cevent.AsyncResult.get File "src/gevent/event.py", line 304, in gevent. gevent_cevent.AsyncResult. raise_exception File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/ compat.py", line 65, in reraise raise value.with_traceback(tb) File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/threadpool.py", line 167, in __run_task thread_result.set(func( args, **kwargs)) socket.gaierror: [Errno -2] Name or service not known During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen chunked=chunked, File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in make_request self. validate_conn(conn) File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in validate_conn conn.connect() File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect conn = self. new_conn() File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 182, in _new_conn self, "Failed to establish a new connection: %s" % e urllib3.exceptions.NewConnectionError: : Failed to establish a new connection: [Errno -2] Name or service not known During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send timeout=timeout File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen method, url, error=e, _pool=self, stacktrace=sys.exc_info()[2] File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment raise MaxRetryError( pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+BT+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known')) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "class/panelPlugin.py", line 2094, in a if not self.check_accept(get):return public.returnMsg(False,"You did not purchase [ %s ] or the authorization has expired" % (self.get_title_byname(get),)) File "class/panelPlugin.py", line 659, in check_accept p_list = self.get_cloud_list(args) File "class/panelPlugin.py", line 361, in get_cloud_list listTmp = requests.post(cloudUrl, params=pdata, headers=url_headers,verify=False) File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post return request('post', url, data=data, json=json, **kwargs) File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request return session.request(method=method, url=url, **kwargs) File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request resp = self.send(prep, **send_kwargs) File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send r = adapter.send(request, **kwargs) File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 516, in send raise ConnectionError(e, request=request) requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+BT+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))

H_Biomed aleki23 It seems that your server cannot resolve the domain name of aapanel, please try to change the server dns to 8.8.8.8

aaPanel_Jose can provide me tutorial how to do that? I am using cent OS

aleki23 try Linux Tools for Centos

idflorin Thanks, it works. But now I am trying send email, but failed. Failed to send mail, error reason [[Errno 111] Connection refused] any idea? Thanks

aleki23 did you add your domain SSL? I copy mydomain.com ssl and paste it email, like above.

idflorin yeah I did copy my SSL . but still the same.

Can't add domain on mail server

aaP_vini

How do I uninstall it completely without leaving any traces on the email server? So I can reinstall in a pure way.

aaPanel_Kern

aaP_vini
After uninstalling the mail server, move the /www/vmail directory: mv /www/vmail /www/vmail_bak

aaP_vini

aaPanel_Kern It works, my dear. Thank you very much! Problem finally solved with complete uninstall. 😀

aaPanel_Kern

aaP_olaniyi

how can i solve this??

aaPanel_Kern

aaP_olaniyi
Hello, please paste all the errors or take a screenshot

aaP_vini

This problem came back 🙁

aaP_ahmedelhagar74

aaP_vini
Solved by installing aapanel on "centos 7" and "negix" ... using "Ubuntu" can cause this problem

vodzilla

i have the same probleme in centos and ngnix

aaPanel_Kern

vodzilla
Hello, please take a screenshot of the error or provide more detailed information

vodzilla

aaPanel_Kern

vodzilla
Hello, please check whether the records of A and mx are normal? Resolution points to the IP of the server, and cannot use a proxy.

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