fagnerfjas
Please try to reinstall ftp and check the installation log for error messages
Pure-ftpd does not work
This is no work first after fresh install, I say half year ago...
I can't reproduce on my server, can i login your panel to check it?
- Edited
Yes, I sent to you 
It´s not OS error because before I have Debian 9, Debian 10 and yet CentOS 8.
I suggest you disable tls first, we found that both centos8 and debian 10 have this problem.
After TLS = 0 immediately started the FTP, thank you
9 months later
How do you disable TLS in Amazon Linux AMI release 2018.03 @aaPanel_Jose, I can't find a good answer when trying to search in the web. Thanks!
carlalberto
Do you want to disable tls connection for ftp?
If it is only needed to change TLS = 1 toTLS = 0 in ftp configuration
5 months later
aaPanel_Jose I am having the same issue and I disabled TLS in configuration. Still not working.
Never mind! I also had to change the port for FTP from 22 to 21
3 years later
while connecting to pure-ftpd getting following error...
Response: 421 Unable to read the indexed puredb file (or old format detected) - Try pure-pw mkdb
how to solve the error?
Hello, is the problem solved? Is it possible to reinstall pure-ftpd?
a month later
yes, the problem was solved.
sorry for late reply.