I can not send email

Dear @aaPanel_Kern I am using aapanel server My server received mail from other mail but when I try to send mail outside, this shows your message sent successfully but the mail could not reach the given address.

Nov 25 05:33:11 webcarehouse postfix/smtpd[27757]: disconnect from unknown[87.246.7.78] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:19 webcarehouse postfix/smtpd[27751]: warning: hostname net6-ip78.linkbg.com does not resolve to address 87.246.7.78: Name or service not known
Nov 25 05:33:19 webcarehouse postfix/smtpd[27751]: connect from unknown[87.246.7.78]
Nov 25 05:33:20 webcarehouse postfix/smtpd[28724]: warning: unknown[87.246.7.227]: SASL LOGIN authentication failed: Connection lost to authentication server
Nov 25 05:33:20 webcarehouse postfix/smtpd[28724]: disconnect from unknown[87.246.7.227] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:22 webcarehouse postfix/smtpd[27600]: warning: hostname net6-ip227.linkbg.com does not resolve to address 87.246.7.227: Name or service not known
Nov 25 05:33:22 webcarehouse postfix/smtpd[27600]: connect from unknown[87.246.7.227]
Nov 25 05:33:29 webcarehouse postfix/smtpd[27600]: warning: unknown[87.246.7.227]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 25 05:33:29 webcarehouse postfix/smtpd[27751]: warning: unknown[87.246.7.78]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 25 05:33:29 webcarehouse postfix/smtpd[27751]: disconnect from unknown[87.246.7.78] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:30 webcarehouse postfix/smtpd[27600]: disconnect from unknown[87.246.7.227] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:37 webcarehouse postfix/smtpd[27757]: warning: hostname net6-ip227.linkbg.com does not resolve to address 87.246.7.227: Name or service not known
Nov 25 05:33:37 webcarehouse postfix/smtpd[27757]: connect from unknown[87.246.7.227]
Nov 25 05:33:38 webcarehouse postfix/smtpd[28724]: warning: hostname net6-ip78.linkbg.com does not resolve to address 87.246.7.78: Name or service not known
Nov 25 05:33:38 webcarehouse postfix/smtpd[28724]: connect from unknown[87.246.7.78]
Nov 25 05:33:39 webcarehouse postfix/smtpd[27751]: connect from unknown[141.98.10.153]
Nov 25 05:33:39 webcarehouse postfix/smtpd[27751]: disconnect from unknown[141.98.10.153] quit=1 commands=1
Nov 25 05:33:43 webcarehouse dovecot: auth: Warning: auth client 0 disconnected with 1 pending requests: Connection reset by peer
Nov 25 05:33:48 webcarehouse postfix/smtpd[27757]: warning: unknown[87.246.7.227]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 25 05:33:49 webcarehouse postfix/smtpd[27600]: connect from unknown[141.98.10.153]
Nov 25 05:33:49 webcarehouse postfix/smtpd[28724]: warning: unknown[87.246.7.78]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 25 05:33:49 webcarehouse postfix/smtpd[27757]: disconnect from unknown[87.246.7.227] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:50 webcarehouse postfix/smtpd[28724]: disconnect from unknown[87.246.7.78] ehlo=1 auth=0/1 rset=1 quit=1 commands=3/4
Nov 25 05:33:52 webcarehouse postfix/smtpd[27751]: warning: hostname net6-ip227.linkbg.com does not resolve to address 87.246.7.227: Name or service not known
Nov 25 05:33:52 webcarehouse postfix/smtpd[27751]: connect from unknown[87.246.7.227]
Nov 25 05:33:55 webcarehouse postfix/smtpd[27600]: warning: unknown[141.98.10.153]: SASL LOGIN authentication failed: UGFzc3dvcmQ6

aaP_iamshoaib216
Prompt: SASL LOGIN authentication failed
Check whether the email account password is correct. You are advised to reset the password once

An issue was detected.
This means your test email was unable to be sent.

Typically this error is returned for one of the following reasons:

Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
Your web server is blocking the connection.
Your host is rejecting the connection.
Recommended next steps:
Triple check the plugin settings, consider reconfiguring to make sure everything is correct (eg bad copy and paste).
Contact your web hosting provider and ask them to verify your server can make outside connections. Additionally, ask them if a firewall or security policy may be preventing the connection - many shared hosts block certain ports.
Note: this is the most common cause of this issue.
Try using a different mailer.

aaP_iamshoaib216
Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:

No post link will not be able to know which user's information is

aaPanel_Kern

aaPanel not sending emails.I hve been using aapanel for some years nd mny of fetures used to work fine but after the latest upgrade things are not fine especially in email.I installed aapanel and everything configured correctly but emils are not being sent.You must do something aaPanel_Kern to solve this issue
Yu cn check my configuration is ok

https://i.imgur.com/1XolgJl.png

https://i.imgur.com/3W7z6nZ.png

aaP_pcdrips 


Is there a way i can install previous version of aapnel ,Your lvtest upgrde have many issues

aaP_pcdrips
Hello, check whether the email user and password are correct? try resetting your password
Is it possible to send mail in the Send mail of the mail server?

aaPanel_Kern upgrade we complined about two issues one was the error occured in login page nd the second was bout emails,You re trying hard to give several suggestions to solve it but none of them solves the issue.

as i said all previous versions worked fine in emails without those issues you are mntioning.Please workhrd to figureout what you hve done to cause such issues.You must ccept the control pnel hve issues nd need to be fixed otherwise dump the latest release until you fix all issues related.

Dont mention bout configurtion because everything is okey but websites cant send emails.

I also sent you the logs you saw whats there.It seems you dont know exactly the reason of those errors in new version,please consider working on it instead of giving unworking solutions.Control panel has issue

aaP_pcdrips
Hello, can Send mail in the mail server send mail? Any tips? Does the log have any hints?
Does the website use port 25 or port 465 or 587? Have you tried changing your password?

Jefferson_Alexandre
Hello, it cannot be changed, all servers use port 25 to transmit mail

hello, how do I change the port on the mailserver?, because from what I see port 25 on the server I need to ask support to release it, and I would like to use 587 or 465, I did not find where to make this change, here is the error print when I try send, the password change would be where?

aaPanel_Kern I said configuration is ok and emails can be sent from control panel only but cannot be sent from websites.I mean when i use the mail server to send emvils works fine but email system not working in websites.ll websites cannot send emails,they say emails re sent but no email is being delivered.

Multiple of users are complaining bout emails why dont you consider to find permnent solution??

aaP_pcdrips
Hello, what is the content that the website cannot send prompts? Are the user and password of the email address configured on the website correct? What port is used? Mail can be sent from the mail server, indicating that there is no problem
Don't always say there is no problem, the log prompt is very clear, why can't you give more information?

aaPanel_Kern

aaP_pcdrips

aaPanel_Kern What is it then?

aaP_pcdrips
Prompt authentication failed. It is recommended to reset the password of the relevant mailbox user, and then modify the password in the configuration of the website.
Or use mail client software to test whether it is normal?