After install MongoDB from AppStore but it can not start. Any idea? Thanks

Hello, brother, give me the error message that MongoDB cannot start, I can help you

I click Start button-> show Getting status... and then nothing happened, no any error message. https://i.ibb.co/wwwHJYN/Screen-Shot-2021-02-18-at-03-27-53.png

aapanel_power hi, can you help me?

vinpro hello, view the error log at the screenshot marked

Hello, open the mongodb log and restart it to see if there is any error. If there is any error information, paste a screenshot of the error information

/www/server/mongodb/log/config.log Hello, brother, you can read the error message in this file, here is the reason why MongoDB cannot start

aapanel_power I tried go to "/www/server/mongodb/log/config.log" but it is empty directory. How to run start mongodb on Terminal to see error?

vinpro Hello brother, try to reinstall mongodb over there

aapanel_power I tried to reinstall but MongoDB cannot start

Can not start MongoDB

NoobRogue

aaP_tangdinhvu did you get the answer how to fix this problem?

aaPanel_Kern

NoobRogue
Hello, does the installation of mongodb show any error content? Is there any error displayed on startup? Is your system aarch64?
Check out the installation process:

Start command:
/etc/init.d/mongodb start
View system architecture:
uname -a

aaP_osamaalshawabkeh

aaPanel_Kern
please how to fix this

aaP_saitzmatej

Hi i have aarch64 and i do not now how to fix it.

aaP_saitzmatej

aaPanel_Kern

aaP_saitzmatej
Hello, currently aapanel's mongodb only supports x64.

aaP_saitzmatej

When will be aaPanel updated or can I update MongoDB manually in the panel.

aaPanel_Kern

aaP_saitzmatej
Hello, please wait for our compatibility.

wakeupzee

Hi Is there any update aarch64 as i am not able to start mongodb nor i can update it no error message nothing in log

aaPanel_Kern

wakeupzee
Hello, the panel's mongoDB does not support aarch64

aaP_monicabrazil

aaPanel_Kern
I have dedicate A with aarch64 its working panel's mongoDB
https://prnt.sc/XyIkL5dj6fPB

here working panel's mongoDB
https://prnt.sc/UkpNesth9s4t

but in other dedicate B server the panel's mongoDB is not working why??while it same with aarch64
https://prnt.sc/cb-5-WTemfxO

here not working panel's mongoDB
https://prnt.sc/hCqrFqBlF3UB

what any issue with installing mongoDB on App Store

aaP_monicabrazil

aaP_monicabrazil
executing log bellow

No installation of mognodb.
{"product": "Linux panel", "setup_path": "/www/server", "openlitespeed_path": "/usr/local", "language": "English", "title": "aaPanel Linux panel", "brand": "aaPanel", "root_path": "/www", "template": "default", "logs_path": "/www/wwwlogs", "home": "https://www.aapanel.com", "recycle_bin": true}

--2023-10-31 10:01:22-- https://download.bt.cn/install/plugin/mongodb_en/mongodb_main.py

Resolving download.bt.cn (download.bt.cn)... 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9, 103.179.243.14

Connecting to download.bt.cn (download.bt.cn)|2001:19f0:7001:54fc:5400:2ff:fe9b:97f9|:443... failed: Connection timed out.

Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 4516 (4.4K) [application/octet-stream]

Saving to: ‘/www/server/panel/plugin/mongodb/mongodb_main.py’

0K .... 100% 5.07G=0s

2023-10-31 10:01:28 (5.07 GB/s) - ‘/www/server/panel/plugin/mongodb/mongodb_main.py’ saved [4516/4516]

--2023-10-31 10:01:28-- https://download.bt.cn/install/plugin/mongodb_en/index.html

Resolving download.bt.cn (download.bt.cn)... 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9, 103.179.243.14

Connecting to download.bt.cn (download.bt.cn)|2001:19f0:7001:54fc:5400:2ff:fe9b:97f9|:443... failed: Connection timed out.

Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 10142 (9.9K) [text/html]

Saving to: ‘/www/server/panel/plugin/mongodb/index.html’

0K ......... 100% 189M=0s

2023-10-31 10:01:34 (189 MB/s) - ‘/www/server/panel/plugin/mongodb/index.html’ saved [10142/10142]

--2023-10-31 10:01:34-- https://download.bt.cn/install/plugin/mongodb_en/info.json

Resolving download.bt.cn (download.bt.cn)... 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9, 103.179.243.14

Connecting to download.bt.cn (download.bt.cn)|2001:19f0:7001:54fc:5400:2ff:fe9b:97f9|:443... failed: Connection timed out.

Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 411 [application/json]

Saving to: ‘/www/server/panel/plugin/mongodb/info.json’

0K 100% 664M=0s

2023-10-31 10:01:41 (664 MB/s) - ‘/www/server/panel/plugin/mongodb/info.json’ saved [411/411]

--2023-10-31 10:01:41-- https://download.bt.cn/install/plugin/mongodb_en/icon.png

Resolving download.bt.cn (download.bt.cn)... 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9, 103.179.243.14

Connecting to download.bt.cn (download.bt.cn)|2001:19f0:7001:54fc:5400:2ff:fe9b:97f9|:443... failed: Connection timed out.

Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 1240 (1.2K) [image/png]

Saving to: ‘/www/server/panel/plugin/mongodb/icon.png’

0K . 100% 2.03G=0s

2023-10-31 10:01:48 (2.03 GB/s) - ‘/www/server/panel/plugin/mongodb/icon.png’ saved [1240/1240]

cp: cannot create regular file '/www/server/panel/static/img/soft_ico/ico-mongodb.png': No such file or directory

--2023-10-31 10:01:48-- https://download.bt.cn/tools/check.sh

Resolving download.bt.cn (download.bt.cn)... 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9, 103.179.243.14

Connecting to download.bt.cn (download.bt.cn)|2001:19f0:7001:54fc:5400:2ff:fe9b:97f9|:443... failed: Connection timed out.

Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 565 [application/octet-stream]

Saving to: ‘/www/server/panel/install/check.sh’

0K 100% 929M=0s

2023-10-31 10:04:00 (929 MB/s) - ‘/www/server/panel/install/check.sh’ saved [565/565]

|-Successify --- Command executed! ---

aaPanel_Kern

Hi, haven't tested aarch64

aaP_monicabrazil

aaPanel_Kern my two dedicate server is x86_64 but in dedicate server B is not working

aaPanel_Kern

Hello, I suggest you check the running log to see what error caused it.

aaP_monicabrazil

lmvuong1997

For those who is running arm64:

Install mongodb from the panel
Download tgz from https://www.mongodb.com/try/download/community based on your platform
Extract the /bin files into /www/server/mongodb/bin/
Run these command:
chown -R mongo /www/server/mongodb/bin/*
chmod 0755 -R /www/server/mongodb/bin/*
Now you should be able to start to mongodb from the panel

aaPanel_Kern

Hello, what is your operating system and version? What version of MongoDB is installed?

aaP_osamaalshawabkeh

aaPanel_Kern Ubuntu 22.4 and i try all version mongodb

aaP_rocksmanga001

Hii
I'm facing same issue where MongoDB is not starting, and there are no logs provided. I'm using Ubuntu 22.04.5 LTS x86_64 with 1 vCore and 2 GB RAM. Could this be related to the low system resources, or is there another underlying problem?

aaPanel_Kern

Hello, thank you for your feedback. It is recommended that you use Docker to use mongodb first.

aaP_rocksmanga001

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