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  • Hmmm… the page is unavailable. aaPanel Admin web.

Hello, the aaPanel admin interface is not working, I found this error.

`[2025-04-02 18:47:52][DEBUG] - Traceback (most recent call last):
File "/www/server/panel/class/ssl_manage.py", line 281, in save_by_data
provider, account, token = auth_info.get("auth_to", "||").split("|")
^^^^^^^^^^^^^^^^^^^^^^^^
ValueError: not enough values to unpack (expected 3, got 1)

[2025-04-02 18:47:52][DEBUG] - save dns domain db error: not enough values to unpack (expected 3, got 1)
[2025-04-03 04:03:20][DEBUG] - Creating ipset aapanel.ipv4.whitelist
[2025-04-03 04:03:20][DEBUG] - Creating ipset aapanel.ipv4.blacklis`

    Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
    It is recommended to fill in the following
    Post link:
    SSH IP address, account password and port:
    aapanel login link address and account password:
    Detailed problem description:

    No post link will not be able to know which user's information is, and the problem will not be processed

    aaP_hali.inettv

      Hello, you can use the ssh tool or the server provider's VNC to connect to the server and execute the following command to check the aapanel status
      curl -k https://www.aapanel.com/script/aapanel_check.sh | bash

      aaP_iljin_maksim

        aaPanel_Kern I have personal server, i do not have remote ssh acces at the moment, my server in another country right now, how to check status without ssh ?

          Hello, it is recommended that you check whether the server is running normally first, or you can use the server provider's VNC to execute commands.

          aaP_iljin_maksim

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