• Support

  • Issue: Docker Section in aaPanel 7.28.0 Shows "Please Start the Docker Service"

Hello aaPanel Support Team,

I’ve encountered an issue with the Docker management interface in the latest version of aaPanel (7.28.0). When I try to access the Docker section, I get the following message:

🚨 "Please start the docker service"
What’s Working Fine

Docker is running correctly in the background.

I verified this by running docker ps, and I can confirm my containers are up and operational.

I also have full access to my Docker-based projects — everything functions as expected from the command line and from the exposed services.

Issue Summary

aaPanel Version: 7.28.0

Problem: The Docker panel incorrectly reports that Docker is not running, which prevents me from accessing the Docker settings through the aaPanel UI.

Docker CLI: Fully operational; containers are up and accessible.

Restarted: I have already restarted the server, but the issue persists in the panel interface.

Request for Help

Is this a known issue with aaPanel 7.28.0 and Docker detection?

Could it be a UI or socket detection bug?

Any logs or config paths you recommend checking to resolve this?

Thanks in advance for your help — happy to provide more details or access if needed!

  • aaPanel_Kern replied to this.

  • Hello, it should be caused by a problem with the docker module of python.
    Please try restarting the installation: btpip install docker -I && bt restart

    PTYNETWORK

      Hello, it should be caused by a problem with the docker module of python.
      Please try restarting the installation: btpip install docker -I && bt restart

      PTYNETWORK