I purchased the “aaPanel Lifetime Plan” three months ago, trusting that it would include unrestricted access to all features as advertised. At the time, there was no mention of any limitations, and it was clearly promised that the plan would cover everything without additional charges.
Now, with the recent updates, a sending limit has been added to the mail server, and users are expected to pay to extend this limit. This is completely unacceptable and feels like a breach of trust. The lifetime plan should honor its original promise—unrestricted features without hidden fees.
This change raises serious concerns:
Transparency: Why were lifetime plan users not informed beforehand about such a significant change?
Future Worries: If aaPanel can add fees to the mail server now, what stops them from introducing similar restrictions or charges for other features in the future?
As a customer, I feel deceived. If aaPanel continues to add hidden costs to its so-called lifetime plan, it will only harm its reputation and drive away loyal users. I urge the team to rethink this approach and honor the trust of their customers.