webpanel error

aaP_daven112022

i have an error on my webpanel when i logging in on my acc can you help me to fix it

An error occurred while the panel was running！
TypeError: can only concatenate str (not "NoneType") to str
REQUEST_DATE: 2024-11-08 12:47:53
VERSION: Ubuntu 22.04.4 LTS x86_64(Py3.12.3) - 7.0.9
REMOTE_ADDR: 112.198.204.125
REQUEST_URI: GET /?
REQUEST_FORM: {}
USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1823, in full_dispatch_request
rv = self.dispatch_request()
^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1799, in dispatch_request
return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/BTPanel/init.py", line 550, in index_new
data['lan'] = public.GetLan('index')
^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/class/public/common.py", line 632, in GetLan
_LAN_TEMPLATE = json.loads(ReadFile('BTPanel/static/language/' + GetLanguage() + '/template.json'))
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~_~~
TypeError: can only concatenate str (not "NoneType") to str

aaPanel_Kern

Hello, can you use the ssh tool to log in to your server and then execute the following command to fix it?
rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_7.x_en.sh | bash

aaP_daven112022

aaPanel_Kern already done it but my aapnale login link says 404 not found nginx

aaPanel_Kern

Hello, please check if you are using the full link to access the panel, you can view it with bt 14

aaP_daven112022

aaPanel_Kern yes im using the full link

aaPanel_Kern

aaP_daven112022
check logs: bt 22

aaP_daven112022

aaPanel_Kern showing an error like this
TypeError: can only concatenate str (not "NoneType") to str

[2024-11-09 03:18:12][DEBUG] - Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1823, in full_dispatch_request
rv = self.dispatch_request()
^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1799, in dispatch_request
return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/BTPanel/init.py", line 1852, in login
data['lan'] = public.GetLan('login')
^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/class/public/common.py", line 611, in GetLan
_LAN_TEMPLATE = json.loads(ReadFile('BTPanel/static/language/' + GetLanguage() + '/template.json'))
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~_~~
TypeError: can only concatenate str (not "NoneType") to str

aaP_daven112022

aaPanel_Kern and it is still showing 404 not found

aaPanel_Kern

aaP_daven112022

aaPanel_Kern already done it but it is still the same

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_daven112022

aaPanel_Kern i sent it using leovencabarle@gmail.com, email

aaPanel_Kern

Hello, we have solved the problem caused by the non-existence of the /www/server/panel/config/config.json file.

aaP_daven112022

aaPanel_Kern thank you very much