ERROR: redis-7.2.4 install failed.

aaP_tunnaduong

Length: 12179 (12K) [application/octet-stream]
Saving to: 'redis.sh'

0K .......... . 100% 28.6M=0s

2024-11-03 15:01:28 (28.6 MB/s) - 'redis.sh' saved [12179/12179]

--2024-11-03 15:01:28-- https://download.bt.cn/install/public.sh
Resolving download.bt.cn (download.bt.cn)... 103.179.243.14, 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9
Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5086 (5.0K) [application/octet-stream]
Saving to: '/www/server/panel/install/public.sh'

0K .... 100% 98.5M=0s

2024-11-03 15:01:33 (98.5 MB/s) - '/www/server/panel/install/public.sh' saved [5086/5086]

selecting download node...
--2024-11-03 15:02:21-- https://node.aapanel.com/install/public.sh
Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out.
wget: unable to resolve host address 'node.aapanel.com'
groupadd: group 'redis' already exists
useradd: user 'redis' already exists
/src/redis-7.2.4.tar.gz: Scheme missing.

gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
mv: cannot stat 'redis-7.2.4': No such file or directory
redis.sh: line 148: cd: redis: No such file or directory
make: *** No targets specified and no makefile found. Stop.

redis.sh: line 150: ./utils/gen-test-certs.sh: No such file or directory

redis.sh: line 29: GetSysInfo: command not found
ERROR: redis-7.2.4 install failed.
Please submit to https://www.aapanel.com/forum for help
|-Successify --- Command executed! ---

aaP_tunnaduong

here is my wget https://node.aapanel.com/install/public.sh
[root@21052015022557duongtunganh ~]# wget https://node.aapanel.com/install/public.sh
--2024-11-03 15:00:24-- https://node.aapanel.com/install/public.sh
Resolving node.aapanel.com (node.aapanel.com)... 104.21.79.196, 172.67.171.7, 2606:4700:3031::6815:4fc4, ...
Connecting to node.aapanel.com (node.aapanel.com)|104.21.79.196|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5086 (5.0K) [application/octet-stream]
Saving to: 'public.sh'

public.sh 100%[====================================================================================================>] 4.97K --.-KB/s in 0s

2024-11-03 15:00:29 (29.2 MB/s) - 'public.sh' saved [5086/5086]

aaPanel_Kern

Hello, is the problem solved? What region is the server located in? This is caused by an inability to connect to our server

aaP_tunnaduong

aaPanel_Kern Nope, it isn't. The server is located in Vietnam

aaPanel_Kern

Hello, is it possible to try to install it manually by executing the command? Pay attention to check whether there are any errors during the installation process.
bash /www/server/panel/install/redis.sh install 7.2

aaP_tunnaduong

aaPanel_Kern

[root@21052015022557duongtunganh ~]# bash /www/server/panel/install/redis.sh install 7.2
--2024-11-04 17:52:55-- https://node.aapanel.com/install/public.sh
Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out.
wget: unable to resolve host address 'node.aapanel.com'
groupadd: group 'redis' already exists
useradd: user 'redis' already exists
/src/redis-7.2.4.tar.gz: Scheme missing.

gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
mv: cannot stat 'redis-7.2.4': No such file or directory
/www/server/panel/install/redis.sh: line 148: cd: redis: No such file or directory
make: *** No targets specified and no makefile found. Stop.

/www/server/panel/install/redis.sh: line 150: ./utils/gen-test-certs.sh: No such file or directory

/www/server/panel/install/redis.sh: line 29: GetSysInfo: command not found
ERROR: redis-7.2.4 install failed.
Please submit to https://www.aapanel.com/forum for help

aaP_tunnaduong

aaPanel_Kern
[root@21052015022557duongtunganh ~]# ping node.aapanel.com
PING node.aapanel.com (104.21.79.196) 56(84) bytes of data.
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=1 ttl=55 time=25.7 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=2 ttl=55 time=25.7 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=3 ttl=55 time=25.7 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=4 ttl=55 time=25.8 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=5 ttl=55 time=25.7 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=6 ttl=55 time=25.8 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=7 ttl=55 time=25.8 ms
64 bytes from 104.21.79.196 (104.21.79.196): icmp_seq=8 ttl=55 time=25.9 ms
^C
--- node.aapanel.com ping statistics ---
8 packets transmitted, 8 received, 0% packet loss, time 11074ms
rtt min/avg/max/mdev = 25.654/25.766/25.941/0.161 ms

aaP_tunnaduong

[root@21052015022557duongtunganh ~]# cat /etc/resolv.conf
; Created by cloud-init on instance boot automatically, do not edit.
;

Generated by NetworkManager

nameserver 192.168.122.1
nameserver 8.8.8.8
nameserver 1.1.1.1

aaPanel_Kern

rm -f /www/server/panel/install/redis.sh
wget --no-check-certificate -O /www/server/panel/install/redis.sh https://download.bt.cn/install/0/redis.sh
bash /www/server/panel/install/redis.sh install 7.2

aaP_tunnaduong

aaPanel_Kern

[root@21052015022557duongtunganh ~]# rm -f /www/server/panel/install/redis.sh
[root@21052015022557duongtunganh ~]# wget --no-check-certificate -O /www/server/panel/install/redis.sh https://download.bt.cn/install/0/redis.sh
--2024-11-05 13:51:30-- https://download.bt.cn/install/0/redis.sh
Resolving download.bt.cn (download.bt.cn)... 103.179.243.14, 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9
Connecting to download.bt.cn (download.bt.cn)|103.179.243.14|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 12179 (12K) [application/octet-stream]
Saving to: '/www/server/panel/install/redis.sh'

/www/server/panel/install/redi 100%[=================================================>] 11.89K --.-KB/s in 0s

2024-11-05 13:51:36 (107 MB/s) - '/www/server/panel/install/redis.sh' saved [12179/12179]

[root@21052015022557duongtunganh ~]# bash /www/server/panel/install/redis.sh install 7.2
--2024-11-05 13:51:47-- https://download.bt.cn/install/public.sh
Resolving download.bt.cn (download.bt.cn)... failed: Connection timed out.
wget: unable to resolve host address 'download.bt.cn'
groupadd: group 'redis' already exists
useradd: user 'redis' already exists
/src/redis-7.2.4.tar.gz: Scheme missing.

/www/server/panel/install/redis.sh: line 150: ./utils/gen-test-certs.sh: No such file or directory

/www/server/panel/install/redis.sh: line 29: GetSysInfo: command not found
ERROR: redis-7.2.4 install failed.
Please submit to https://www.aapanel.com/forum for help
[root@21052015022557duongtunganh ~]#

aaPanel_Kern

It may be caused by slow network latency.

sed -i 's/-T 5/-T 30/g' /www/server/panel/install/redis.sh
bash /www/server/panel/install/redis.sh install 7.2

aaP_tunnaduong

aaPanel_Kern Thanks. Works like a charm now