Issues with Updating SSL Certificates on the Security Settings Panel in aaPanel

aaP_aliffirdi07

Dear Support Team,

Recently, when I attempted to update the SSL certificates, I am experiencing an issue when attempting to update SSL certificates through the Settings > Security > Panel SSL menu in aaPanel.

Here are the specific details:

aaPanel Version: Stable 7.0.9
Release Time: 2024-09-12

When I try to update the SSL certificates, I consistently receive the following error message:
“The certificate format is incorrect, please check if it is the correct PEM format certificate.”

I have verified that the certificate is in the correct PEM format and tested its validity outside of aaPanel. The issue persists, despite the certificate working as expected in other environments. It seems that the panel might be having trouble recognizing the certificate, even though it meets the required format.

Could you provide any guidance or troubleshooting steps to resolve this? I am unsure if this is a bug in the recent release or if there is a configuration detail I might be overlooking.

Your assistance would be greatly appreciated.

aaPanel_thisyear

Hello, this issue has been fixed. Please wait for the subsequent version update. Once you receive the update to the latest panel version, it will be ready.

aaP_490554699

aaPanel_thisyear I am having this problem too and I update it to 7.14.0 but still not working should I need to wait for next version？

aaP_zondar

aaPanel_thisyear
Hi. Installed Beta 7.19.0. This error is still present.

aaPanel_Kern

Hello, is the certificate you use in nginx format?

aaP_490554699

aaPanel_Kern yes and I tried every format still not working

aaPanel_Kern

Hello, you can modify these two files directly. After modification, you need to restart aapanel.
Note that incorrect content will cause aapanel to fail to start.
/www/server/panel/ssl/certificate.pem
/www/server/panel/ssl/privateKey.pem

aaP_490554699

aaP_demo1

aaPanel_Kern
Is the Panel SSL does auto-renewal in any cases? If not, i'd do:

ln -sf /www/server/panel/vhost/cert/sub.domain.tld/fullchain.pem /www/server/panel/ssl/certificate.pem
ln -sf /www/server/panel/vhost/cert/sub.domain.tld/privkey.pem /www/server/panel/ssl/privateKey.pem

Note: Please replace sub.domain.tld as your subdomain name or the domain name that you bind panel with.

When I do SSL renewal or Auto-renewal script from site configuration, it'll link to panel SSL and it's easier to validate it.

aaP_aapanel102

I had the same issue adding the certificate on the settings page. It worked after editing the files directly and restarting the panel. Thanks!

aaPanel_Kern

Hello, Panel SSL will not be automatically renewed at this time.

aaP_demo1

aaPanel_Kern
Okay, but I hope it can do site renewal as well as panel SSL.

aaPanel_Kern

Hello, I suggest you check whether you have pasted the SSL certificate correctly?

aaP_zondar

aaPanel_Kern
Hi. Yes, I inserted it correctly. Then I inserted the SSL certificate by editing the *.pem files from the post above and the certificate was applied by the panel.

aaPanel_Kern

Hello, what are you using for your web program?

aaP_zondar

aaPanel_Kern
I use Google Chrome. After your question, I'm beginning to suspect the web browser is the culprit in the problem. Yesterday I configured my home router and the settings were stubbornly not applied.

aaPanel_Kern

Hello, is it normal to close the browser completely and then reopen it or use incognito mode?

aaP_zondar

aaPanel_Kern
Hi. I haven't tried to reconfigure any more, it works fine. I will use a different browser when customizing the panel.