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Mail server not working. Help!!!

Ricosoft

Please help


aaP_demo1

Ricosoft
Please provide your issue details for us to get through your issue's root cause.


Ricosoft

Kindly see error above. This was after I re-installed the mail server


aaP_demo1

Ricosoft

You can go to Home panel and click on the Fix button on the top right, to check if any differences.


Ricosoft

Mail server is resolved after using the fix tab.

But see error I get when trying to send an email.
How do I resolve this


Ricosoft

Please see error when trying to send email.

Please help


aaP_demo1

Ricosoft
You can try to repair dovecot, spamd, and postfix on your mail server settings to see if any mail configuration is set up.


aaPanel_Kern

Hello, is it possible to try reinstalling the mail server?

Ricosoft


Ricosoft

I have done all these, but same

Please this is really affecting my business as all my customers can't access emails.

Imam about losing contracts as a result of this.

Please I need help urgently


Ricosoft

Please what is going on???
I can now login to email accounts but can't send or receive emails.

Please save my business.

Please!!!!!


Ricosoft

Can someone please help me here.. this is affecting my business seriously.

Can't receive or send mails.
I have been trying to update MySQL and it's been showing updating for hours now.

Please can someone help fix this urgently?


aaPanel_Kern

Hello, what message can't be sent? It is recommended that you check the logs of your mail server

Ricosoft


Ricosoft

See mail server log

Pls can you help me fix this. Save my business please
No customer can receive or send emails


aaPanel_Kern

check the postfix configuration, which can be viewed in the server status
"mail.135mailtest.com" is replaced with your domain name
Put:
smtpd_tls_chain_files=/etc/ssl/private/ssl-cert-snakeoil.key,/etc/ssl/certs/ssl-cert-snakeoil.pem
Change to:
smtpd_tls_chain_files = /www/server/panel/plugin/mail_sys/cert/135mailtest.com/privkey.pem,/www/server/panel/plugin/mail_sys/cert/135mailtest.com/fullchain.pem
Note to replace 135mailtest.com with your domain name.
Also check /www/server/panel/plugin/mail_sys/cert/135mailtest.com/ for privkey.pem and fullchain.pem files

You can use this command to check whether the correct SSL is configured
openssl s_client -connect mail.135mailtest.com:587 -starttls smtp
or
openssl s_client -connect mail.135mailtest.com:465 -starttls smtp

If the display is not OK, try to save the SSL certificate again, or please re-apply for SSL

Unable to send dkim headers
Troubleshoot log /var/log/rspamd/rspamd.log
Prompt for permission issues:
2022-04-20 00:27:56 #1363(rspamd_proxy) <6795e9>; proxy; dkim_module_load_key_format: cannot load dkim key /www/server/dkim/xx.com/default.private: cannot map key file: '/www /server/dkim/xx.com/default.private' Permission denied

Set 640 to 644, then restart rspamd to send emails to view the email source code, please replace xxx.com with your domain name.

chmod 644 /www/server/dkim/xx.com/default.private
systemctl restart rspamd

Check the mail score and troubleshoot according to its error message
https://www.mail-tester.com/

Sending to gmail needs to configure SSL, do DKIM, SPF, it is best to let the network provider make the PTR RDNS record of ip

Hello, check your website configuration. If the website and mail server are on the same server, it is recommended to use the intranet address or 127.0.0.1 port 25, and turn off SMTP security.


Ricosoft

Can I please send you my aapanel login details??

Please my business is at stake


Ricosoft


Can someone please help me here.
I have done everything I hink I could .
My customers are leaving my services.
Please.
Help help help help help help help!!!
I am begging


Ricosoft

Can someone please help!!


Ricosoft

I think mail server is not saving SSL when added.

Please can someone help me!!!


Ricosoft

This is what I get when adding SSL to a domain.

Please I am really frustrated as my clients are leaving my services.

Please someone should help!!


aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

Ricosoft


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