Error: BT-Task service startup failed.

Fzw

Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007fefd0b43080 (most recent call first):
install.sh: line 578: 14692 Aborted (core dumped) /www/server/panel/pyenv/bin/pip install cachelib
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007fe5b6d51080 (most recent call first):
install.sh: line 578: 14706 Aborted (core dumped) pip install -I pyOpenSSl
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007f5d85584080 (most recent call first):
install.sh: line 578: 14708 Aborted (core dumped) python /www/server/panel/tools.py ssl
Starting Bt-Panel..../etc/init.d/bt: line 60: 14755 Aborted (core dumped) nohup $panel_path/BT-Panel >> $log_file 2>&1

........failed

Current thread 0x00007ff285cef080 (most recent call first):

Error: BT-Panel service startup failed.
done
Starting Bt-Tasks... /etc/init.d/bt: line 60: 14837 Aborted (core dumped) nohup $panel_path/BT-Task >> $task_log_file 2>&1

failed

Current thread 0x00007ff30d886080 (most recent call first):

Error: BT-Task service startup failed.
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007f8ca2a35080 (most recent call first):
install.sh: line 578: 14848 Aborted (core dumped) $python_bin -m py_compile tools.py
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007f708b508080 (most recent call first):
install.sh: line 578: 14851 Aborted (core dumped) $python_bin tools.py username
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007fb50870f080 (most recent call first):
Stopping Bt-Tasks... done
Stopping Bt-Panel... done
Starting Bt-Panel..../etc/init.d/bt: line 60: 14916 Aborted (core dumped) nohup $panel_path/BT-Panel >> $log_file 2>&1

........failed

Current thread 0x00007ff285cef080 (most recent call first):
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007f8d0d6a1080 (most recent call first):

Error: BT-Panel service startup failed.
done
Starting Bt-Tasks... /etc/init.d/bt: line 60: 14998 Aborted (core dumped) nohup $panel_path/BT-Task >> $task_log_file 2>&1

failed

Current thread 0x00007ff30d886080 (most recent call first):
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Fatal Python error: initfsencoding: Unable to get the locale encoding
ModuleNotFoundError: No module named 'encodings'

Current thread 0x00007f4d44a64080 (most recent call first):

Current thread 0x00007fe2459ec080 (most recent call first):

/etc/init.d/bt: line 281: 15033 Aborted (core dumped) $pythonV $panel_path/tools.py cli $1

ERROR: The BT-Panel service startup failed.
Ubuntu 18.04.5 LTS
\l
Bit:64 Mem:24012M Core:4
Linux frhb48851ds 4.15.0-55-generic #60-Ubuntu SMP Tue Jul 2 18:22:20 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Please screenshot the above error message and post to the forum www.aapanel.com/forum for help

I have an ubuntu 18.04 server that was just installed I only did the update & upgrade.

aaPanel_Jose

Fzw
Please try to use the install command to overwrite and install the panel once (data will not be lost)

Fzw

aaPanel_Jose Hello what command are you talking about, the manual command instead of the automatic installation script?

aaPanel_Jose

Fzw

Is the installation command you installed the panel at the beginning

https://www.aapanel.com/forum/d/9-aapanel-linux-panel-684-installation-tutorial

Fzw

I can't understand what you want to tell me.
I use the only order I found for ubuntu on the link I received from you.

Blank machine when installing the panel
https://www.youtube.com/watch?v=6o7pbvw4Jbg
you can see the error at the end of the video, and the command at the beginning, all along you will find the installation.

aaPanel_Jose

Fzw
could you tell me what is your linux distribution? Let me check compatibility

Fzw

Ubuntu 18.04

aaPanel_Jose

Fzw
It seems that there is a problem with the python environment installation. Can I log in to your ssh terminal to check it?

jazz1611

Fzw
dont public detail login ssh in here, please send it directly to joes@aapanel.com

aaPanel_Jose

Fzw

Please modify your SSH login information immediately.

Fzw

this machine is totally virgin it doesn't bother me, did you get to look at what you wanted?

aaPanel_Jose

Fzw
I deleted your login information, please modify it and send it to my email jose@aapanel.com I will check it for you

Fzw

i have send the mail

aaPanel_Jose

Fzw
The problem has been solved, if this problem occurs next time, please execute this script.

wget http://node.aapanel.com/install/update_panel_en.sh && bash update_panel_en.sh

Fzw

Thank you for your help jose !