Traceback (most recent call last): File "/www/server/panel/class_v2/ajax_v2.py", line 730, in UpdatePanel data['system'] += '||'+self.GetInstalleds(mplugin.getPluginList(None)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/www/server/panel/class/panelPlugin.py", line 1592, in getPluginList arr ['versions'] = self.checksSetup(arr ['name'].replace('_soft',''),arr ['checks'],arr ['versions']) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/www/server/panel/class/panelPlugin.py", line 1679, in checksSetup tmpt = public.getStrBetween('[',']',task['name']) ~~~~^^^^^^^^ TypeError: string indices must be integers, not 'str' Traceback (most recent call last): File "/www/server/panel/class_v2/ajax_v2.py", line 730, in UpdatePanel data['system'] += '||'+self.GetInstalleds(mplugin.getPluginList(None)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/www/server/panel/class/panelPlugin.py", line 1592, in getPluginList arr ['versions'] = self.checksSetup(arr ['name'].replace('_soft',''),arr ['checks'],arr ['versions']) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/www/server/panel/class/panelPlugin.py", line 1679, in checksSetup tmpt = public.getStrBetween('[',']',task['name']) ~~~~^^^^^^^^ TypeError: string indices must be integers, not 'str'

Hello, what is the aapanel version? Is it possible to connect to our node server? curl -v https://brandnew.aapanel.com ping brandnew.aapanel.com -c 5 ping google.com -c 5 curl -v http://brandnew.aapanel.com if(window.hljsLoader && !document.currentScript.parentNode.hasAttribute('data-s9e-livepreview-onupdate')) { window.hljsLoader.highlightBlocks(document.currentScript.parentNode); } aaP_ogdev888

hi team we r install the latest aapanel few days later, and we had try to reboot until now unable to acess the panel

the result of below we put on the google drive url below, and for the bt panel verision was 7.0.8 curl -v https://brandnew.aapanel.com ping brandnew.aapanel.com -c 5 ping google.com -c 5 curl -v http://brandnew.aapanel.com https://drive.google.com/file/d/1PmNnsd7d1ld_-DqePAifdODLWPaIWCiz/view?usp=sharing

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com . It is recommended to fill in the following Post link: SSH IP address, account password and port: aapanel login link address and account password: Detailed problem description: No post link will not be able to know which user's information is, and the problem will not be processed aaP_ogdev888

aaPanel_Kern hi team just i get the new server ready, then we get the error for the issue for nginx unable to start.

aaP_ogdev888 and we had try to reinstall nginx via aapnel was same result twice.

Hello, please go to the app store and refresh it. Is it normal? aaP_ogdev888

anyone face this kind of issue ?

aaP_ogdev888

aaPanel_Kern
yes still same ,we had try on ssh start the nginx then get below message.this server was new install aapanel few hours

aaPanel_Kern

Do you want to install WebSite Speed and nginx free firewall?
Execute the command to check the configuration file
/www/server/nginx/sbin/nginx -t

aaP_ogdev888

yes. we got install nginx free firewall.

aaP_ogdev888

aaP_ogdev888 but for this situaltion no happen on my previos server

aaPanel_Kern

aaP_ogdev888
start nginx
/etc/init.d/nginx restart

aaPanel_Kern

Using nginx free firewall, only nginx 1.22 or previous versions can be used

aaP_ogdev888

ok thank team i switch to nginx 1.21 then be ok ready

noor

I am also facing the same issue today. Although I am using aaPanel from many years. But got this issue for the first time.

noor

I am unable to update aaPanel. When I want to update, then the below error appears.

aaPanel_Kern

Hello, please check whether the database used by aapanel is damaged? You can execute the command bt 14 to check whether the user name is displayed

noor

Now I am unable to do anything on the panel. I can't even see the list of sites.

noor

aaPanel_Kern I would really appreciate if you can help.

The good thing till now is that my sites are working fine till now.

noor

aaPanel_Kern But because of panel is disturbed, I can't make any changes to the sites, renew SSL. On most of the pages I get the the python errors.

noor

I just ran the command bt 14 and here the resposne shown in the screenshot:

aaPanel_Kern

The server does snapshot backup first.
Try to find under /www/backup/panel/ latest compressed files Then extract out to find the data/default.db The file cover /www/server/panel/data/default.db The restart the panel again whether can solve?
For example, the decompressed file is stored in /www/backup/panel/2023-08-17/data/default.db

cp /www/server/panel/data/default.db /www/server/panel/data/default.db_bak
cd /www/backup/panel/
unzip 2023-08-17.zip
cp 2023-08-17/data/default.db /www/server/panel/data/default.db
bt restart

noor

aaPanel_Kern Thanks a lot dear. It solved the problem. I am really happy. Stay blessed in both worlds.

noor

Now I am scared of updating aaPanel. Do you think I should still try to update it?

aaPanel_Kern

Hello, you can take a server snapshot first and then update

noor

aaPanel_Kern if possible can you please share the commands to take the server snapshot?

aaPanel_Kern

Hello, please do a server snapshot at the server provider

noor