can't access aapanel

aaP_hawwinevolution

first I have disabled ipv6 on my vps
but last night I try to turn on cheklist in aapanel setting (use ipv6 to open aapanel), sorry I am forget the right words to use ipv6 in aapanel
usually I access my aapanel with ipv4 and now I can't access my aapanel with ipv4.
how to solve this ??

aaPanel_Kern

Hello, I don’t understand your settings. It is recommended that you use the command to view the default link: bt 14

aaP_hawwinevolution

aaPanel_Kern
this is default link
but I can't open it
This site can’t be reached
103.149.177.153 refused to connect.

I found image in google like this .. and I have enabled "allow panel access via ipv6 address"
after that I can't access my default link

aaPanel_Kern

Hello, run the command to check
curl -k https://www.aapanel.com/script/aapanel_check.sh | bash

aaP_hawwinevolution

aaPanel_Kern
[root@id-pulsa ~]# curl -k https://www.aapanel.com/script/aapanel_check.sh | bash
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 5818 100 5818 0 0 23365 0 --:--:-- --:--:-- --:--:-- 23365
Bt-Panel not running

Bt-Task (pid 474177) already running

Getting server ip, Please wait...
aaPanel port external network test access failed
For reference only, please test manually!

SSL is not enabled, please use HTTP access
aaPanel Internet Address: http://103.149.177.153:39230/f1569c6b
aaPanel Internal Address: http://103.149.177.153:39230/f1569c6b

When sharing, please be careful to hide your IP address

Server internal 127.0.0.1 test access failed

-------------------------Disk space usage--------------------------
Filesystem Size Used Avail Use% Mounted on
devtmpfs 1.1G 0 1.1G 0% /dev
tmpfs 1.1G 78k 1.1G 1% /dev/shm
tmpfs 1.1G 104M 930M 11% /run
tmpfs 1.1G 0 1.1G 0% /sys/fs/cgroup
/dev/vda1 42G 17G 23G 43% /
tmpfs 207M 0 207M 0% /run/user/1002
tmpfs 207M 0 207M 0% /run/user/0
--------------------------Inode usage------------------------------
Filesystem Inodes IUsed IFree IUse% Mounted on
devtmpfs 247967 325 247642 1% /dev
tmpfs 252216 11 252205 1% /dev/shm
tmpfs 252216 519 251697 1% /run
tmpfs 252216 17 252199 1% /sys/fs/cgroup
/dev/vda1 2555904 429736 2126168 17% /
tmpfs 252216 5 252211 1% /run/user/1002

tmpfs 252216 6 252210 1% /run/user/0

Python version: Python 3.12.3

aaPanal version_o: 7.0.5

Traceback (most recent call last):
File "/www/server/panel/BT-Panel", line 356, in <module>
app.run(host=HOST, port=PORT, threaded=True)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1191, in run
run_simple(t.cast(str, host), port, self, **options)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/werkzeug/serving.py", line 1037, in run_simple
srv = make_server(
^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/werkzeug/serving.py", line 877, in make_server
return ThreadedWSGIServer(
^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/werkzeug/serving.py", line 701, in init
super().init(
File "/www/server/panel/pyenv/lib/python3.12/socketserver.py", line 453, in init
self.socket = socket.socket(self.address_family,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socket3.py", line 125, in init
self.sock = self._gevent_sock_class(family, type, proto, fileno)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
OSError: [Errno 97] Address family not supported by protocol

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_hawwinevolution

aaPanel_Kern I am sorry it's solved by me with enable again ipv6

aaP_raeynwa

aaP_hawwinevolution how can you enable the ipv6 again? i got same error

aaPanel_Kern

Hello, are there any log error messages?

aaP_raeynwa

aaPanel_Kern here's the error log

EXECUTING

return _tcp_listener(address, backlog=backlog, reuse_addr=cls.reuse_addr, family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 260, in tcp_listener
sock = GeventSocket(family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socket3.py", line 125, in init
self.sock = self.gevent_sock_class(family, type, proto, fileno)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
OSError: [Errno 97] Address family not supported by protocol

[2024-11-29 04:10:10][WARNING] -
nginx: the configuration file /www/server/panel/webserver/conf/webserver.conf syntax is ok
nginx: [emerg] socket() [::]:33373 failed (97: Address family not supported by protocol)
nginx: configuration file /www/server/panel/webserver/conf/webserver.conf test failed

[2024-11-29 04:10:10][ERROR] - Web server configuration file test failed.
[2024-11-29 04:10:10][ERROR] - Web server configuration file creation failed.
[2024-11-29 04:10:10][DEBUG] - Traceback (most recent call last):
File "/www/server/panel/BT-Panel", line 352, in <module>
http_server.serve_forever()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 398, in serve_forever
self.start()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 336, in start
self.init_socket()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/pywsgi.py", line 1668, in init_socket
StreamServer.init_socket(self)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 173, in init_socket
self.socket = self.get_listener(self.address, self.backlog, self.family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 185, in get_listener
return _tcp_listener(address, backlog=backlog, reuse_addr=cls.reuse_addr, family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 260, in tcp_listener
sock = GeventSocket(family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socket3.py", line 125, in init
self.sock = self.gevent_sock_class(family, type, proto, fileno)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
OSError: [Errno 97] Address family not supported by protocol

[2024-11-29 04:10:20][WARNING] -
nginx: the configuration file /www/server/panel/webserver/conf/webserver.conf syntax is ok
nginx: [emerg] socket() [::]:33373 failed (97: Address family not supported by protocol)
nginx: configuration file /www/server/panel/webserver/conf/webserver.conf test failed

[2024-11-29 04:10:20][ERROR] - Web server configuration file test failed.
[2024-11-29 04:10:20][ERROR] - Web server configuration file creation failed.
[2024-11-29 04:10:20][DEBUG] - Traceback (most recent call last):
File "/www/server/panel/BT-Panel", line 352, in <module>
http_server.serve_forever()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 398, in serve_forever
self.start()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 336, in start
self.init_socket()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/pywsgi.py", line 1668, in init_socket
StreamServer.init_socket(self)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 173, in init_socket
self.socket = self.get_listener(self.address, self.backlog, self.family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 185, in get_listener
return _tcp_listener(address, backlog=backlog, reuse_addr=cls.reuse_addr, family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 260, in tcp_listener
sock = GeventSocket(family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socket3.py", line 125, in init
self.sock = self.gevent_sock_class(family, type, proto, fileno)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
OSError: [Errno 97] Address family not supported by protocol

[2024-11-29 04:10:30][WARNING] -
nginx: the configuration file /www/server/panel/webserver/conf/webserver.conf syntax is ok
nginx: [emerg] socket() [::]:33373 failed (97: Address family not supported by protocol)
nginx: configuration file /www/server/panel/webserver/conf/webserver.conf test failed

[2024-11-29 04:10:30][ERROR] - Web server configuration file test failed.
[2024-11-29 04:10:30][ERROR] - Web server configuration file creation failed.
[2024-11-29 04:10:30][DEBUG] - Traceback (most recent call last):
File "/www/server/panel/BT-Panel", line 352, in <module>
http_server.serve_forever()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 398, in serve_forever
self.start()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/baseserver.py", line 336, in start
self.init_socket()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/pywsgi.py", line 1668, in init_socket
StreamServer.init_socket(self)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 173, in init_socket
self.socket = self.get_listener(self.address, self.backlog, self.family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 185, in get_listener
return _tcp_listener(address, backlog=backlog, reuse_addr=cls.reuse_addr, family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/server.py", line 260, in tcp_listener
sock = GeventSocket(family=family)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socket3.py", line 125, in init
self.sock = self.gevent_sock_class(family, type, proto, fileno)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
OSError: [Errno 97] Address family not supported by protocol

aaPanel_Kern

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_raeynwa

aaPanel_Kern it's solved. i enabled the ipv6 with grub file. thanks