`An error occurred while the panel was running!
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftListEn?id=70773&uuid=cb5a2735-facf-439c-ac7f-f034ac92e9f1&referral_code=Pylw5yaq&referral_id=0&username=nikokenzo&is_verified_email=1&email=nikoandriono13%40gmail.com®_ip=103.189.201.177&last_login_ip=113.20.28.227&is_super=0&status=1&integral=0&create_time=1701247841&update_time=1718855413&email_verified_time=1701247861&resource_code=&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpcEFkZHJlc3MiOiIxMTMuMjAuMjguMjI3IiwiaXNzIjoiaHR0cHM6XC9cL3d3dy5hYXBhbmVsLmNvbVwvYXBpXC91c2VyXC9sb2dpbiIsImlhdCI6MTcxODg1NTQxMywibmJmIjoxNzE4ODU1NDEzLCJqdGkiOiI4czI5M3NnbU9pN3ZpaW5XIiwic3ViIjo3MDc3MywicHJ2IjoiMjNiZDVjODk0OWY2MDBhZGIzOWU3MDFjNDAwODcyZGI3YTU5NzZmNyJ9.ritpMQ9osmkuGsosN7J1RgJtfXPRKmm15DudAhbYZPQ&uid=70773&server_id=162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72&environment_info=%7B%22ip%22%3A+%22113.20.28.227%22%2C+%22is_ipv6%22%3A+0%2C+%22os%22%3A+%22Linux-5.4.0-186-generic-x86_64-with-glibc2.31%22%2C+%22mac%22%3A+%22f9%3A2d%3A70%3A95%3A69%3A8e%22%2C+%22hdid%22%3A+%228E410324-926A-46B4-A86E-A9C5F2531055%22%2C+%22ramid%22%3A+1011900416%2C+%22cpuid%22%3A+%22+0x1%22%2C+%22server_name%22%3A+%22ubuntu%22%2C+%22install_code%22%3A+%22162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72%22%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
REQUEST_DATE: 2024-06-22 16:46:00
VERSION: Ubuntu 20.04.6 LTS x86_64(Py3.12.3) - 7.0.5
REMOTE_ADDR: 103.189.201.142
REQUEST_URI: GET /?
REQUEST_FORM: {}
USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connection.py", line 174, in new_conn
conn = connection.create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/util/connection.py", line 72, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/socketcommon.py", line 225, in getaddrinfo
addrlist = get_hub().resolver.getaddrinfo(host, port, family, type, proto, flags)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/resolver/thread.py", line 63, in getaddrinfo
return self.pool.apply(socket.getaddrinfo, args, kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/pool.py", line 161, in apply
return self.spawn(func, args, **kwds).get()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "src/gevent/event.py", line 329, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 359, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 347, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 327, in gevent.gevent_cevent.AsyncResult.raise_exception
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/_compat.py", line 49, in reraise
raise value.with_traceback(tb)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/gevent/threadpool.py", line 173, in __run_task
thread_result.set(func(args, **kwargs))
^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -3] Temporary failure in name resolution
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 715, in urlopen
httplib_response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 404, in make_request
self.validate_conn(conn)
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 1058, in validate_conn
conn.connect()
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connection.py", line 363, in connect
self.sock = conn = self.new_conn()
^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connection.py", line 186, in _new_conn
raise NewConnectionError(
urllib3.exceptions.NewConnectionError: : Failed to establish a new connection: [Errno -3] Temporary failure in name resolution
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/adapters.py", line 486, in send
resp = conn.urlopen(
^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 799, in urlopen
retries = retries.increment(
^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/urllib3/util/retry.py", line 592, in increment
raise MaxRetryError(pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftListEn?id=70773&uuid=cb5a2735-facf-439c-ac7f-f034ac92e9f1&referral_code=Pylw5yaq&referral_id=0&username=nikokenzo&is_verified_email=1&email=nikoandriono13%40gmail.com®ip=103.189.201.177&last_login_ip=113.20.28.227&is_super=0&status=1&integral=0&create_time=1701247841&update_time=1718855413&email_verified_time=1701247861&resource_code=&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpcEFkZHJlc3MiOiIxMTMuMjAuMjguMjI3IiwiaXNzIjoiaHR0cHM6XC9cL3d3dy5hYXBhbmVsLmNvbVwvYXBpXC91c2VyXC9sb2dpbiIsImlhdCI6MTcxODg1NTQxMywibmJmIjoxNzE4ODU1NDEzLCJqdGkiOiI4czI5M3NnbU9pN3ZpaW5XIiwic3ViIjo3MDc3MywicHJ2IjoiMjNiZDVjODk0OWY2MDBhZGIzOWU3MDFjNDAwODcyZGI3YTU5NzZmNyJ9.ritpMQ9osmkuGsosN7J1RgJtfXPRKmm15DudAhbYZPQ&uid=70773&server_id=162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72&environment_info=%7B%22ip%22%3A+%22113.20.28.227%22%2C+%22is_ipv6%22%3A+0%2C+%22os%22%3A+%22Linux-5.4.0-186-generic-x86_64-with-glibc2.31%22%2C+%22mac%22%3A+%22f9%3A2d%3A70%3A95%3A69%3A8e%22%2C+%22hdid%22%3A+%228E410324-926A-46B4-A86E-A9C5F2531055%22%2C+%22ramid%22%3A+1011900416%2C+%22cpuid%22%3A+%22+0x1%22%2C+%22server_name%22%3A+%22ubuntu%22%2C+%22install_code%22%3A+%22162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72%22%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1823, in full_dispatch_request
rv = self.dispatch_request()
^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/flask/app.py", line 1799, in dispatch_request
return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/BTPanel/init.py", line 565, in index_new
100])], data['pro_end'], data['ltd_end'] = get_pd()
^^^^^^^^
File "/www/server/panel/BTPanel/init.py", line 2546, in get_pd
return public.get_pd()
^^^^^^^^^^^^^^^
File "/www/server/panel/class/public/init.py", line 3931, in get_pd
plugin_list = load_soft_list()
^^^^^^^^^^^^^^^^
File "/www/server/panel/class/public/init.py", line 8133, in load_soft_list
resp = requests.post(cloudUrl, params=pdata, headers=url_headers, verify=False, timeout=10)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/api.py", line 115, in post
return request("post", url, data=data, json=json, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/requests/adapters.py", line 519, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftListEn?id=70773&uuid=cb5a2735-facf-439c-ac7f-f034ac92e9f1&referral_code=Pylw5yaq&referral_id=0&username=nikokenzo&is_verified_email=1&email=nikoandriono13%40gmail.com®_ip=103.189.201.177&last_login_ip=113.20.28.227&is_super=0&status=1&integral=0&create_time=1701247841&update_time=1718855413&email_verified_time=1701247861&resource_code=&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpcEFkZHJlc3MiOiIxMTMuMjAuMjguMjI3IiwiaXNzIjoiaHR0cHM6XC9cL3d3dy5hYXBhbmVsLmNvbVwvYXBpXC91c2VyXC9sb2dpbiIsImlhdCI6MTcxODg1NTQxMywibmJmIjoxNzE4ODU1NDEzLCJqdGkiOiI4czI5M3NnbU9pN3ZpaW5XIiwic3ViIjo3MDc3MywicHJ2IjoiMjNiZDVjODk0OWY2MDBhZGIzOWU3MDFjNDAwODcyZGI3YTU5NzZmNyJ9.ritpMQ9osmkuGsosN7J1RgJtfXPRKmm15DudAhbYZPQ&uid=70773&server_id=162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72&environment_info=%7B%22ip%22%3A+%22113.20.28.227%22%2C+%22is_ipv6%22%3A+0%2C+%22os%22%3A+%22Linux-5.4.0-186-generic-x86_64-with-glibc2.31%22%2C+%22mac%22%3A+%22f9%3A2d%3A70%3A95%3A69%3A8e%22%2C+%22hdid%22%3A+%228E410324-926A-46B4-A86E-A9C5F2531055%22%2C+%22ramid%22%3A+1011900416%2C+%22cpuid%22%3A+%22+0x1%22%2C+%22server_name%22%3A+%22ubuntu%22%2C+%22install_code%22%3A+%22162ad6c668c5f1a843041b5243a26123e293a3e236e8090ea99c98155e1d1d72%22%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
Sorry, an unexpected error occurred while the panel was running. Please try to resolve this error in the following order:
- Click the Fix button in the upper right corner of [Home], and log out of the panel and log in again.
- Still unresolved, please take a screenshot of this window and post on the forum for help, address:https://www.aapanel.com/forum/`