• Support

  • An error occurred while the panel was running！

Hello
I get the following error when I log into my panel
Even restarting the panel and doing FIX, but the problem was not solved

Traceback (most recent call last):
File "/www/server/panel/BTPanel/__init__.py", line 1950, in publicObject
return run_exec().run(toObject, defs, get)
File "/www/server/panel/BTPanel/__init__.py", line 1902, in run
result = getattr(toObject, get.action)(get)
File "class/panelPlugin.py", line 758, in get_index_list
softList = self.get_cloud_list(get)['list']
File "class/panelPlugin.py", line 420, in get_cloud_list
softList['list'] = self.get_local_plugin(softList['list'])
TypeError: string indices must be integers

Please help me how to solve the problem

    Hello, the problem was with the country's internet infrastructure, and there was no access to the panel with a blocked external IP, now my problem has been solved

      5 months later

      This error occurs when you enter the login page in the Bind account section of the aa panel.
      The error has been resolved by the team you mentioned above with your support.

        Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
        It is recommended to fill in the following
        Post link:
        SSH IP address, account password and port:
        aapanel login link address and account password:
        Detailed problem description:

        No post link will not be able to know which user's information is, and the problem will not be processed

        JADEFEWr39285390t

          a month later

          why this aa panel is giving us tuff time, I noted this issue for me a second time, it was re install fully now again I am facing issue after 3 more month. I can get login successfully then I am getting this error, any body can help me to solve this issue,
          Regards

            Hello, is it possible to try to update app list by clicking on the upper right corner of the app store?

            aaP_info396