have a problem with mail server

saiy4

i point domian name to cloudflare and great a recored name aaPanelmail and my ip address and i try to add domian to mail i get error Failed to detect A record. i has been check port 25 is open as requet. help please

aaPanel_Jose

saiy4 can you get the record by manual

saiy4

I don't know. Can u make an example please how to configure mailgun with cloudflare

aaPanel_Jose

saiy4
run this command ping your.email.domainname and show me the result

saiy4

[root@centos-1cpu-2gb-sg-sin1 _]# ping your.email.domainname
ping: your.email.domainname: Name or service not known
[root@centos-1cpu-2gb-sg-sin1 _]# ping admin@mydomainname.com
ping: admin@mydomainname.com: Name or service not known

aaPanel_Jose

saiy4
Here the your.email.domainname refers to the domain name you parse a record, if your domain name is www.google.com ,you need to change that command , like this ping www.google.com

saiy4

PING www.1manclicker.com (104.18.43.203) 56(84) bytes of data.
64 bytes from 104.18.43.203: icmp_seq=1 ttl=59 time=1.46 ms
64 bytes from 104.18.43.203: icmp_seq=2 ttl=59 time=1.11 ms
64 bytes from 104.18.43.203: icmp_seq=3 ttl=59 time=1.43 ms
64 bytes from 104.18.43.203: icmp_seq=4 ttl=59 time=1.12 ms
64 bytes from 104.18.43.203: icmp_seq=5 ttl=59 time=1.52 ms
64 bytes from 104.18.43.203: icmp_seq=6 ttl=59 time=1.43 ms

it give mee something like this and many more....

aaPanel_Jose

saiy4
emmmm your 25 port is not open..

saiy4

I have tried many way to open port 25 and and try to add domian but still not work

aaPanel_Jose

saiy4
Cloud vendors will ban 25-port communication by default. You may need to contact your vendor to open this port.

saiy4

thanks you. now it working

mosaab

hi, thank you so much for the awesome panel. i'm using GCP hosting and i made sure port 25 is open. still when i try to install the mail app it says i need to open port 25, i'm using debian. any suggestions?

aaPanel_Jose

mosaab
hello,
please execute the following command and return me the result
apt-get install telnet && telnet smtp.gmail.com 25

mosaab

Trying 66.102.1.108...
Trying 2a00:1450:400c:c07::6c...
telnet: Unable to connect to remote host: Network is unreachable

aaPanel_Jose

mosaab
The mail server needs to be able to access port 25 of other servers to deliver mail, so this is the first reason to check.
Your server cannot access Google's port 25. You need to contact the server provider to release it.

mosaab

alright, i'll check that and get back to you. thanks alot

symatree

I'm using Google Cloud to host a aaPanel server and can confirm Google block all SMTP email ports at their level, even if you configure you firewall to open them the traffic will be blocked.
You will need to configure Postfix to relay through a third party like MailGun or by using a google email account

adminmanu

hey im getting this "A record parsing failed" can anyone help me i contacted host provider and port 25 is open and i added A record in cloudflare but still showing this A record parsing failed

aaPanel_Jose

adminmanu

You can ping A record on the host and check its return value
just like

ping mail.google.com
PING googlemail.l.google.com (172.217.27.133) 56(84) bytes of data.

Geek

Well it is quite strange.
the website is up and running
But mail manager is showing error : the A records are not related to domain

Can you help ?

aaPanel_Jose

Geek
I think you may have extra spaces when entering the domain name