Hello, The subdomain brandnew is DOWN, causing lots of panels to error when logging in requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known')) TEMPORARY FIX: Append the following lines to your /etc/hosts file 104.21.79.196 brandnew.aapanel.com 172.67.171.7 brandnew.aapanel.com Peace!

Proof: Server WITHOUT temp fix applied : Server WITH temp fix APPLIED :

P.S.: These IPs were taken from the SUBDOMAIN HISTORY on SecurityTrails , so they're safe to use.

Another P.S.: restart panel and SHIFT F5 to clear cache after fix applied!

Fix video: https://streamable.com/xq6bbq

Is that fix working for everybody? I can't get it to work damn it haha

It didn't work for me. I updated the hosts, cleared the cache, refreshed the page, restarted the server, restarted the dashboard, and nothing :/

what if i dont have /etc/hosts in my VPS ? should i create 1 ? My VPS is Ubuntu 20

aaP_abdillah_pandu0 yes, you should create

i get this new message when login

[FIX] brandnew subdomain is DOWN

aaP_laopi2023

doesn't work. 🙁

jxng

Lucifer try restarting the server, not only the panel, and see if it works. also try incognito mode

Lucifer

jxng
new browser with fresh setup
problem is i have same panel in other account in digital ocean and working good
but this issue in new account for some client also hosted in digital ocean
so if we said digital ocean block some ips in firewall that not happend
so i guess this happend in new setup only

Unn

aaP_mbk_temp

@jxng it's not server problem
main link for main server for aa panel have problem

main project is for china
https://www.bt.cn/new/download.html

jxng

Lucifer i have a digital ocean account, i'll create a server and try a fresh installation and the fix, and send a video

Lucifer

carlita not for me and showing this error
with many browsers and same steps what jxng talk about it

carlita

Lucifer exactly my case.
I have 4 VPS, 3 on Hostinger 1 in Contabo. The only one with problems in and old not KVM on Hostinger. Just adding info.

aaP_mbk_temp

we should just wait for fix main source link (internal source link in some files on our panel) to fix
each time you could ping brandnew.aapanel.com in your server then everything's goanna be fine

Lucifer

jxng
here is the video in 2 browsers
https://streamable.com/sl4kzg

aaP_jawal222

thanks my friend but the problem still exists

aaP_revendarevendas

An error occurred while the panel was running！
requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

aaP_revendarevendas

aaP_titanyusfi123 corrigiu ou nao

lonardonetto

Pra mim começou ontem apenas em novas instalações...Já tentei de tudo!

lonardonetto

lonardonetto For me it only started yesterday in new installations...I've tried everything!

Lucifer

carlita we need someone from aapanel guide us about this issue bcs many ppl starting to complain

aaP_revendarevendas

Lucifer any solution for this?

irooit

Lucifer I got the same problem, and couldn't solve it till now

lonardonetto

Lucifer For me it only started yesterday in new installations...I've tried everything!

lutfifuadi

sub domain brandnew.aapanel.com is down now
https://prnt.sc/NIFEf_zw7zJQ

lonardonetto

lutfifuadi ha

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