• Support

  • [FIX] brandnew subdomain is DOWN

Hello,

The subdomain brandnew is DOWN, causing lots of panels to error when logging in

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))

TEMPORARY FIX:

Append the following lines to your /etc/hosts file

104.21.79.196 brandnew.aapanel.com
172.67.171.7 brandnew.aapanel.com

Peace!

    Proof:

    Server WITHOUT temp fix applied:

    Server WITH temp fix APPLIED:

    P.S.: These IPs were taken from the SUBDOMAIN HISTORY on SecurityTrails, so they're safe to use.

    Another P.S.: restart panel and SHIFT F5 to clear cache after fix applied!

    Is that fix working for everybody? I can't get it to work damn it haha

      It didn't work for me. I updated the hosts, cleared the cache, refreshed the page, restarted the server, restarted the dashboard, and nothing :/

      what if i dont have /etc/hosts in my VPS ? should i create 1 ?

      My VPS is Ubuntu 20

      • jxng replied to this.

        ok, install work if edit /etc/hosts and replace http on https install link, but no sense, no applications can be installed from the panel

        I can't install the aapanel, shows:

        root@ubuntu20:~# wget -O install.sh http://www.aapanel.com/script/install-ubuntu_6.0_en.sh && sudo bash install.sh aapanel
        --2024-01-07 11:50:36-- http://www.aapanel.com/script/install-ubuntu_6.0_en.sh
        Resolving www.aapanel.com (www.aapanel.com)... 104.21.79.196, 172.67.171.7, 2606:4700:3031::6815:4fc4, ...
        Connecting to www.aapanel.com (www.aapanel.com)|104.21.79.196|:80... connected.
        HTTP request sent, awaiting response... 522
        2024-01-07 11:51:07 ERROR 522: (no description).

        /etc/hosts already add:
        104.21.79.196 brandnew.aapanel.com
        172.67.171.7 brandnew.aapanel.com

        It don't work.

        still got json.decoder error message.. is there any solution to fix this error?