hello bro

wcuxunxq

Hello brother, I need help. I have my own server. smtp not working. When my customers on the website request a password recovery, they do not receive a message in their email. Please help me

aaPanel_Kern

Hello, it is recommended that you provide error information and screenshots, and you can also provide relevant log information.

wcuxunxq

aaPanel_Kern

wcuxunxq
Unable to see what the error is, it is recommended that you paste the error log

wcuxunxq

please allow in bound and out bound smtp port in me server vps

wcuxunxq

Because the reason why emails do not reach customers is due to a problem with SMTP. Please send me a way to contact you directly, not a general chat, to fix the problem

aaPanel_Kern

Do you use a panel mail server? If so please check the logs

wcuxunxq

My script is dhru and everything works fine and I took the vps. From ovh company, and when I asked about the matter, they told me that there are missing files or they have been bloxed in your VPS. You must contact your VPS support so that they can activate the SMTP feature for you.

Please log in to my VPS account and fix the problem

https://ibb.co/MBq0BhB this mz smtp in me script

wcuxunxq

mes user in vps; wcuxunxq

wcuxunxq

logs error

aaPanel_Kern

It is recommended that you execute the command to check whether you can connect to the mail server
telnet star-unlock.pro 25
This is a problem from the website program to the mail server
Do you want to use the mail server in the app store? If so, please provide the log content

wcuxunxq

Hello,
It seems that I can connect :
telnet star-unlock.pro 25

Trying 2xx1:xxxx:701:xxxx::3xxd...
Connected to star-unlock.pro.
Escape character is '^]'.
220 vps-f07d2dae.vps.ovh.net ESMTP Postfix

aaPanel_Kern

What error will be displayed when clicking Test Send?
Do you want to use the mail server in the app store? If so, please provide the log content

wcuxunxq

aaPanel_Kern

If you are not using the app store mail server, it is recommended that you consult the server provider, or the mail service provider can help you

wcuxunxq

Hello, I am using the mail server from the app store. But it seems that my certificate is expired. Can be this the issue ?

aaPanel_Kern

Hello, it is recommended that you manually apply for SSL again

wcuxunxq