lukiao-stg Hi, I have an aapanel service where I have my production environment configured, one day I restarted my panel to apply some changes and once the service was restarted it no longer loads my aapanel url or the page that was hosted within my aapanel. Url: http://www.lukiao-stg.com:65355/stg-lukiao-pruebas/ I add some images
aaPanel_Kern Hello, use the ssh tool to execute the command to check whether the bt service is running: bt status If not, please start it manually: bt restart lukiao-stg
lukiao-stg aaPanel_Kern i cant connect to aapanel, so i dont have access to ssh tool inside aapanel. Do you know if I could connect in some other way from a Windows terminal? PD: The url that I attached in the post is the url with which I access aapanel
aaPanel_Kern It is recommended that you use the server provider's VNC to log in or use a search engine to download and use a third-party ssh tool. lukiao-stg
lukiao-stg aaPanel_Kern I'm trying to connect through Putty but I don't know my username and password, do you know how I can request them?
aaPanel_Kern It is recommended that you consult the server provider, or the server provider to send you an email that will contain server information. lukiao-stg
lukiao-stg aaPanel_Kern I was able to solve the problem, it was a mix between DNS and access ports blocked by a security group, thank you