Good afternoon. Help please. I install Aapanel on a clean server. The terminal does not open. Writes a connection error. Connection lost. What could be the problem? Tried reinstalling twice doesn't help.

sales_bbooom Hi,Use the ssh tool or terminal to log in as the root user to execute commands btpip install simple-websocket==0.10.0 && bt 1

Thank you very much. Everything worked. This error has not been encountered before. For some reason it now appears during installation. Thanks for helping out.

Some personal information has been hidden

aaPanel_Kern Another unknown problem appeared to me. She hadn't met before. I'm trying to send a test email to my email. Writes that it is impossible to send. What's wrong with him...? Everything used to be fine.

Is it normal to try to send again? Check Service Status Is the service running? sales_bbooom

aaPanel_Kern As far as I can tell. The services are working. I tried to send 5 more times to change the text. Even reinstall the entire system again. Nothing helped. This error started appearing the other day. Literally 4 days ago. Before that, all copies of Aapanel worked properly and are still working.

sales_bbooom Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com . It is recommended to fill in the following Post link: SSH IP address, account password and port: aapanel login link address and account password: No post link will not be able to know which user's information is, and the problem will not be processed

aaPanel_Kern An email with access has been sent to kern@aapanel.com

sales_bbooom Hi, try to create a new user. I newly added user test is normal kerntest

aaPanel_Kern Tell me, and in which section it needs to be done. I can't find where to create a user.

The terminal is not working

horasjey

aaPanel_Kern
hallo,
how to fix this isue sir..?

aaPanel_Kern

Hello, what is your panel version? Is it possible to solve the problem by trying a newer version?

horasjey

aaPanel_Kern
hallo,
im using this version 6.8.31 sir

horasjey

aaPanel_Kern Hello, what is your panel version? Is it possible to solve the problem by trying a newer version?

horasjey

aaPanel_Kern

horasjey
Hi, try reinstalling paramiko using ssh tool will it solve it?
btpip install paramiko -I && bt 1

horasjey

aaPanel_Kern Hi, try reinstalling paramiko using ssh tool will it solve it?
btpip install paramiko -I && bt 1

tks,

sales_bbooom

aaPanel_Kern Kern welcome you.

I have a new problem. With an SSL certificate for my mail. When installing SSL via aapanel, the process goes well. No mistakes. But when checking for a certificate through a special service, I am informed that my certificate is not suitable. Is not trusted.

Is it possible to solve this problem somehow? This problem occurs absolutely on all domains that I put in it. Any domains.
I have been checking my SSL through this website https://www.sslshopper.com/ssl-checker.html#hostname=mail.business-event.press:993

aaPanel_Kern

Hello, is it possible to try to re-save SSL in the ssl interface?
Or apply for SSL again

sales_bbooom

aaPanel_Kern I can re-request SSL, but I don't think it will help. Since this problem does not occur on 1 domain. And for all in a row that I put in Aapanel.
There is an assumption that the Let's Encrypt center gives bad certificates that do not pass verification. Do I need to try to change the company issuing the certificate?

aaPanel_Kern

It is recommended that you test it yourself

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