Cannot receive email but can send email

jcmDK

I have changed to new isp an got a new static ipaddress. Have changed the ipaddress in the panel and on my dnspanal. I can now send email but not receive email. Where shall I look or do i need to change any on the server

aaPanel_Jose

jcmDK
This may be after the modification of the IP, the mail server domain name has not been resolved and the update is released

patdevs

aaPanel_Jose I don't know why my postfix server detect gmail/outlook mail as bounce mail.
For the issue details, I have dropped you an email at jose@aapanel.com

Please do check and update me.

aaP_arthurcarlos17

patdevs Managed to solve ? I have the same problem

tawhid111

i have similar issues how to fix ? need some support

aaPanel_Jose

tawhid111
Do you set SSL for the domain name, if not, please test again after setting

sifyuyuspi

I am with same issue!

I can send emails by Roundcube and aaPanel admin interface. The email message had been successfully delivered to my Gmail.

But when I send or I reply the mail message in my Gmail it is not delivered on aaPanel. The gmail is not throwing exception like "the email cann't be delivered because the email person@example.com does not exists" or something like that.

sifyuyuspi

@aaPanel_Jose Can you help me with this issue?

sifyuyuspi

I received a reply from Gmail message telling me that the mail massage delivery fails!

So I googled and find this tutorial https://www.digitalocean.com/community/questions/error-tls-not-available-due-to-local-problem-postfix

I looked into postfix log:

Mar 11 14:42:16 srv postfix/smtpd[589749]: warning: cannot get RSA private key from file "/etc/ssl/private/ssl-cert-snakeoil.key": disabling TLS support
Mar 11 14:42:16 srv postfix/smtpd[589749]: warning: TLS library problem: error:02001002:system library:fopen:No such file or directory:../crypto/bio/bss_file.c:288:fopen('/etc/ssl/private/ssl-cert-snakeoil.key','r'):
Mar 11 14:42:16 srv postfix/smtpd[589749]: warning: TLS library problem: error:20074002:BIO routines:file_ctrl:system lib:../crypto/bio/bss_file.c:290:
Mar 11 14:42:16 srv postfix/smtpd[589749]: warning: TLS library problem: error:140B0002:SSL routines:SSL_CTX_use_PrivateKey_file:system lib:../ssl/ssl_rsa.c:540:
Mar 11 14:42:16 srv postfix/smtpd[589749]: connect from unknown[37.49.225.124]

My solution was set SSL generated by Let's Encrypt used in domain

aapanel_power

sifyuyuspi
Hello, brother, yes, big post office vendors such as gmail must require the use of SSL for communication, probably for more security.

anthonyinit

I followed these steps and it worked for me!
Just copy your webmail SSL and add it into mail server SSL section and save it 🙂 all emails start to come

aapanel_power

anthonyinit Sim, muito sedoso. A haha,Campeonato dos Lakers!

aaP_abdillah_pandu0

anthonyinit the hell it works

aaP_jonatasclaro2022

anthonyinit Parabéns você me salvou de uma briga com meu SERVER, tava me batendo

fujinuriman

anthonyinit I have used this method. But it also didn't work. The webmail that we created still cannot receive emails.

aaP_webtisites

Este vídeo mostra como configurar o servidor de e-mail no aapanel https://youtu.be/_qoH5tsI9M8

omfinitive

i am receiving emails but outgoing email is failed
Status is coming 550:5.7.1 failed..

please resolve...

aaPanel_Kern

omfinitive
Send to where? Do you have detailed information?

omfinitive

Please resolve as earliest......

aaPanel_Kern

omfinitive
It prompts that your ip is in the blacklist, please handle it yourself.
https://mxtoolbox.com/blacklists.aspx